Business Development Manager (Arizona or Texas)

Overview The Role: As a BDM, you will be the face of ITG within the North American travel trade market. Travel advisors will know you and associate you with our brands, destinations, and the quality of our work/trips. Operating from your home office, you will build awareness, enhance our reputation, and develop deep knowledge of your partners.
Location: Arizona or Texas.
What You Will Do Your primary focus will be to grow the lifetime value of our key trade partners through building strong relationships and making additional inquiries/bookings. To achieve this, you will work with existing partners, as well as seek and onboard new advisors and agencies, deliver training and webinars (both virtual and in-person), provide marketing materials, and offer rewards to your key accounts/advisors. You will take a key position in tracking, measuring, and influencing strategies and tactics to achieve this growth.
Responsibilities Partner Development & Relationship Management: Build and maintain strong, meaningful relationships with existing trade partners in the North American market
Ensure partners are up to date with the latest information about the destinations and services we offer
Support partners in identifying which of their clients are a good match for what we do
Activate key and potential accounts through targeted training and engagement
Drive advisor retention and increased lifetime value through consistent, personalized engagement
Training & Education: Onboarding potential and new advisors
Provide comprehensive training on how to sell each ITG destination
Deliver virtual webinars and training sessions to advisors across the USA
Provide back-up attendance for larger company events as needed
Business Development & Acquisition: Actively seek and identify appropriate new advisors and businesses across North America, with a focus on our preferred partnerships with Virtuoso, WESTA, and a selection of key host agencies that we are partnered with
Research and qualify potential trade partners provided by the Trade Partnerships Manager
Onboard new advisors effectively, setting them up for success
Contact, meet, and develop partnerships with the agencies and advisors within your local same-day drivable market to expand their awareness of the brand
Events & Representation: Represent ITG at industry events, conferences, and partner functions
Attend host agency conferences and regional events as strategically appropriate
Coordinate and deliver destination showcases and training sessions at partner locations
Evaluate event ROI and recommend future participation strategies
Travel Expectations Approximately 80% of your time will be spent traveling for:
Supporting and engaging your local market
In-person meetings with key existing partners
Regional trade shows and conferences
Destination training sessions at partner locations
Meetings with prospective agencies/advisors
Visit the Broomfield, CO office at least twice annually for team meetings and participation in “Insight Days”
Eligible for biennial familiarization trips to our destinations
What We Are Looking For From You 2+ years of proven experience in business development, sales, or account management (travel industry preferred)
Knowledge of or passion for Japan and Asia destinations
Ideally, you have travelled to Japan
Comfortable working independently from a home office with minimal supervision
Excellent relationship-building and communication skills
Strong presentation skills for both virtual and in-person settings
Self-motivated with excellent time management and organizational abilities
Comfortable with technology and virtual communication platforms
Existing relationships within the travel advisor community (preferred)
Willingness to travel as needed
You don’t need to meet every requirement. If you’re motivated, passionate, and think you’d be a great fit, we would love to hear from you. As an equal opportunities’ employer, we’re committed to making our recruitment process inclusive, accessible, and welcoming for everyone. If you require any adjustments or accommodations to support you during the recruitment process, please let us know.
What You Get In Return Familiarization trips to our destination countries
20 days annual leave plus 13 paid public holidays
Day off on your birthday
Volunteering leave
Employee Assistance Program
Designated learning and development time
Employer retirement contributions
We understand that the perfect candidate might not match all our requirements. If you have a profound passion for Japan and travel, along with a knack for creating magical experiences, we encourage you to apply for this role at Inside Travel Group.
About Us Inside Travel Group Ltd is a pioneering travel company with a passion for crafting extraordinary experiences in Japan. With offices in the UK, USA, Australia, and Japan, we have been connecting travelers to the heart and soul of Japan with our customised tours and unique travel experiences. We have won numerous awards for our innovative packages and services and became B Corp certified in 2023, strengthening our commitment to sustainability in travel.
Why Work With Us At Inside Travel Group, we value knowledge, friendliness, passion, determination, quality, and integrity. We promote an inclusive workplace and welcome applications from people of all backgrounds and communities. Candidates must be located in AZ or TX. Inside Travel Group participates in the E-Verify Program for all US-based applicants.

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