Heritage Senior Communities is hiring: Community Relations Manager in Holland

Schedule
This role is full time and primarily Monday–Friday, business hours, with occasional evening and weekend Manager on Duty responsibilities.

Benefits

Health, dental, and vision insurance available as outlined in the Employee Handbook

Basic life and Accidental Death & Dismemberment Insurance provided at no cost to the employee

Flexible Spending Account (FSA)

No wage cap

Opportunity for advancement

Opportunity for picking up extra shifts

Paid Time Off (PTO) based on hours worked and years of service

Eligible for a potential 2% pay increase after 90 days based on performance

Annual merit increases based on performance evaluations

401(k) retirement savings plan with company match (up to 50% of employee contribution, up to 6%)

Perfect attendance bonus

Paid orientation and training

Polo Shirt provided

Manager on duty 7 days a week

Fun staff calendar and employee engagement activities

OnShift Engage—Bonus pay structure

Low-cost meal plan—$2 per meal

OnShift Wallet—access to funds prior to pay day

Working Advantage—employee discount program

Employee referral Bonus—up to $1000 per referral

Resident referral bonus—up to $1000 per referral

Additional benefits as outlined in the Employee Handbook

Position Purpose
A Community Relations Manager works continuously in marketing and promoting this ALC to community referral sources and the community at large to ensure the home attains and maintains full occupancy.

Qualifications

Strong social and interpersonal relationships.

Desire and ability to professionally represent the home to the community at large, including at networking events, senior/health fairs and expos, make presentations and public speaking about this ALC and related topics.

Word processing and clerical skills, pleasant telephone manner and greeting skills as well as experience in residential services to seniors, leasing, sales or marketing preferred.

Must have a positive and respectful attitude toward the care of the frail elderly, ability to read, write and carry out directions; maturity to deal effectively with the demands and stresses of the job in a professional and confidential manner.

Able to legally drive to and from marketing events and opportunities.

Ability to communicate effectively in English, verbally and in writing.

Must be able to pass the state-mandatory criminal background screening.

Physical and Mental Requirements

Able to stand/sit for extended periods of time; bend, stoop, turn, twist, squat, kneel, push, pull, reach, and stretch.

Able to lift up to 25 Pounds.

Able to work on site or at marketing events, not a remote work position.

Licensed Driver with the ability to drive to appointments as needed.

Hourly range $24-$26

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