Key Account Manager- Industrial Trade & Converting

Are you ready to revolutionize tape with us primarily on the West Coast? At tesa, we’re not just colleagues; we’re collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers – we’re passionate about making a difference! The Key Account Manager – Industrial Trade & Converting (KAM-ITC) is accountable for over‑proportional growth at key accounts (with primary focus in CA, CO, TX, WA and OR), identifying and engaging decision‑makers and influencers across all key account sites, leading all account management, quotes, projects, and cross‑BU facilitation.

Responsibilities

Meet or exceed all established sales objectives and goals for assigned key accounts, by developing, executing, and maintaining key account plans.

Coordinate company efforts related to strategic accounts as assigned. Key metrics include but are not limited to sales development, contracts/pricing, customer satisfaction, quality and service.

Understand and communicate strategic account requirements and needs throughout the organization, then translating that into business opportunities.

Foster collaboration with internal team and key stakeholders, including channel partners to solve customer problems and deliver innovative solutions.

Drive connections between customer sales teams and tesa Sales Specialists to generate new end‑user business.

Effectively maintain customer data in tesa’s CRM system(s) by recording information from sales calls.

Build and close the opportunity pipeline to accurately track cross‑border projects as a collaborative team.

Manage customer alliance partnerships by facilitating cross‑BU business growth and activities, define benchmark elements of a successful converter program, evaluating competitive concepts and focusing on tesa USP’s, monitoring agreed upon KPIs, and support development of Key Account plans with salesperson.

Drive business development targets by identifying and developing new partners, referring converter candidates for a global key account approach, drive market developing activities, oversee cross‑BU sales opportunity pipelines for converter market, and build a strong network among all regional BU heads.

Other related duties as required.

Qualifications

Bachelor’s degree or 4+ years of relevant industrial sales and/or marketing experience.

Effective communication and presentation skills, with ability to influence complex organizational structures.

Strong analytical skills / creative problem‑solving capabilities.

Ability to navigate complex business negotiations and develop contracts/supply agreements.

Must have a current, valid driver’s license, passport, and physical ability to drive for lengthy periods (up to 70%).

Skilled and proficient in use of computers to include but not limited to Microsoft products as well as Customer Relationship Management software programs.

Excellent English language capability (verbal/written) required.

Must live in the Western portion of the United States.

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