Technical Writer / NYC ( Hybrid ) 18 Months Contract

Technical Writer Outline Of Responsibilities:
Researching, writing, and editing IT related content
Working closely with various departments to understand project requirements
Independently gathering information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, process documentation, and business requirements
Working with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Commitment to digital accessibility, a working knowledge of WCAG 2.0 AA standards, and best practices in the use of plain language
Mandatory Minimum Qualifications:
The successful candidate must have minimally achieved the following level of experience:
Minimum 3 years of industry experience as a technical writer
Working knowledge of WCAG 2.0 AA standards
Experience writing documentation and procedural materials for multiple audiences
Experience researching and producing business requirements
Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Ability to quickly learn and understand complex topics
Superior written and verbal communication skills, with a keen eye for detail
Preferable Qualifications:
Bachelor's degree in relevant field, can be technical, journalism, communication
Ability to handle multiple projects simultaneously, with an eye for prioritization
Firm understanding of the Systems Development Life Cycle (SDLC)
Previous software development documentation experience
Proficient with the Google suite – Docs, Slides, Sheets, and Forms – as well as the Microsoft Office Suite and related software
Fluency in HTML-editing tools and Content Management Systems. Sitefinity experience a plus
A can-do attitude, willingness to work as a team, and good sense of humor