Account Executive, Commercial Services

What you will do
We are expanding and are looking for a full-time Commercial Services Account Executive. Ideally this person will be located in Denver, CO and will have the ability to come into the office 2-3 times per week.

Where you will have impact
Pipeline Generation & Territory Ownership

Build and manage a focused pipeline of premium independent properties across North America, targeting boutique hotels, luxury independents, destination resorts, and influential single assets.

Drive 7–10 new CSS agreements per month through proactive outreach, curated networking, industry events, and referral development.

Identify and prioritize the right targets — properties without dedicated revenue management, those underperforming on direct bookings, or those navigating ownership/management transitions.

Integrate generative AI tools to streamline lead generation, personalize outreach at scale, and enhance the speed and quality of client communications.

Maintain accurate Salesforce records, pipeline hygiene, and forecasting discipline.

Consultative Sales & Value‑Based Positioning

Lead discovery conversations that uncover a property's commercial gaps, revenue goals, and operational constraints.

Position CSS compellingly — connecting service tiers (Elite, Weekly, Bi‑weekly) directly to each property's business mix, revenue scale, and strategic priorities.

Deliver sharp demos, ROI narratives, and tailored proposals that resonate with Owners, GMs, and Revenue Directors.

Navigate multi‑stakeholder buying decisions with confidence, managing timelines and driving deals to close.

Market Presence & Segment Expertise

Represent Lighthouse at key hospitality events, luxury travel forums, and independent hotel associations to build visibility and demand.

Develop deep expertise in the independent hotel segment — understanding the commercial pressures, decision‑making dynamics, and seasonal patterns that drive buying behavior.

Share field insights with product and marketing teams to help shape CSS positioning, packaging, and go‑to‑market strategy.

Lead with Strategic Revenue Analysis to provide immediate value and diagnostic baselines for potential partners.

Position CSS as a total commercial solution that aligns hotel sales, marketing, and revenue departments toward a unified goal.

Internal Collaboration: Partner with the Director of Onboarding and Operations Managers to facilitate seamless onboarding and ensure long‑term strategic alignment for every property.

About our team
Lighthouse's CSS (Task Force & Annual) solution gives independent hotels access to expert, on‑demand revenue management and full‑stack commercial strategy — without the cost of a full‑time hire. Powered by the Lighthouse Platform, our specialists embed into a property's operations from day one, covering:

Revenue management strategy and pricing optimization

Distribution channel management and digital marketing

Content optimization and direct booking performance

Competitive benchmarking and rate intelligence

Ongoing commercial advisory and performance reporting

What's in it for you?

Flexible time off: Autonomy to manage your work‑life balance.

401(k) matching: Up to 4%.

Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.

Vision and Dental Insurance: Dental buy‑up plan option, 50% company contributions to premiums for both employees, dependents and spouses.

Employee Assistance Program: 100% confidential and free.

Employer‑paid Short Term Disability + $50,000 Life Insurance

Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4‑week flexible return‑to‑work plan.

Well‑being support: Subsidized ClassPass subscription.

Referral bonus: Earn rewards for bringing in new talent.

Who you are

1‑3 years of sales experience in hospitality technology, SaaS, or hotel operations — with a strong preference for candidates who have sold into or worked within independent hotels.

Hands‑on understanding of hotel revenue management, distribution, and commercial strategy — you can have a credible conversation with a Revenue Director or GM from minute one.

Proven high‑velocity closing track record — you're comfortable managing a large pipeline and hitting ambitious monthly targets.

Excellent discovery and consultative selling skills — you listen deeply, identify real pain, and connect solutions to outcomes.

Self‑starter mentality with strong organizational skills and CRM discipline (Salesforce preferred).

You are tech‑savvy and comfortable integrating AI‑driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends.

Comfort navigating independent ownership structures and multi‑stakeholder deals in high‑touch environments.

Passion for the independent hotel segment — you genuinely believe these properties deserve world‑class commercial expertise.

In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $70,000 - $80,000 + commission ($130,000-$140,000 OTE). We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.

Equal Employment Opportunity
We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully.

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