Communication Specialist

Overview

At Coface, we make trade happen every day. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, Coface offers a full range of solutions including Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, and Factoring — driven by data, technology, innovation, and a deep understanding of the global economy. Joining Coface means being part of a close-knit international organization where ideas matter and where you are given responsibilities and can see the impact of your actions. Shape the future of trade with us.

Job Title

Communications Specialist

— North America

What You’ll Do

This role supports internal communications, editorial content, and employee engagement initiatives across Coface North America. The ideal candidate is highly organized, detail-oriented, and a strong writer who enjoys bringing content and programs to life, executing against established communications strategies and plans in partnership with the Regional Communications Manager.

Responsibilities

Internal Communications & Editorial

Draft and publish internal communications across regional and global channels (e.g., regional news articles, leader messaging and internal campaigns)

Support and execute an internal editorial calendar aligned to business priorities

Support development of leader messaging, including announcements, campaigns, and town hall materials

Assist with quarterly communications, including regional results and leadership messaging

Employee Engagement & Events

Support planning and execution of employee engagement initiatives, including town halls (logistics, content, and coordination)

Support recognition programs

Support in-office brand and culture initiatives

Coordinate and promote regional and global campaigns

Assist with internal promotion of key initiatives and events

Prepare supporting materials such as Q&A, talking points, and employee-facing content

Intranet & Internal Platforms

Support the launch and ongoing management of the regional intranet

Ensure content is timely, relevant, and aligned across regions

Help drive adoption and engagement with internal platforms

Web Editorial Support

Publish and help manage web content across multiple sites, including development of expert blogs and business solutions

Coface Cares (Employee Initiatives)

Support planning and promotion of Coface Cares initiatives across North America

Coordinate communications tied to employee, community, and industry-focused activities

Qualifications

Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or a related field preferred

2–5 years of professional experience in internal communications, corporate communications, marketing, or a related field, ideally within a corporate or financial/insurance/credit services environment

Proven ability to write, edit, and proofread a variety of content with strong attention to detail

Experience supporting editorial calendars and executing communications plans across multiple platforms (intranet, email, web, campaigns, etc.)

Strong organizational and project management skills with the ability to manage multiple priorities and deadlines

Experience supporting employee engagement initiatives, internal events, or corporate programs (e.g., town halls, recognition programs, campaigns)

Familiarity with intranet platforms, content management systems (CMS), and digital communication tools

Ability to collaborate effectively with stakeholders across functions and levels, including senior leadership

Highly detail-oriented with a proactive, solutions-focused mindset

Strong interpersonal and communication skills, with the ability to translate business priorities into clear, engaging content

Experience working in a North America regional or global organization is a plus

Interest in corporate culture, employee engagement, and internal storytelling

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