Account Executive -Korean/Japanese Bilingual

Premier Japanese Food & Sake Importer
Since 1926, we have been a leading importer of authentic Japanese flavors to North America. We specialize in premium sake, high-quality ingredients, and professional kitchenware. Join us as a "Culinary Ambassador" to bridge Japanese traditions with the global food industry through distribution and specialized education.

Act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients' needs and facilitate the sale process from beginning to the end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.

Responsibilities

Conduct market research to identify selling possibilities and evaluate customer needs

Actively seek out new sales opportunities through cold calling, networking, and social media

Set up meetings with potential clients and listen to their wishes and concerns

Prepare and deliver appropriate presentations on products and services

Coordinate with the customers to provide excellent customer service (especially during peak times) by greeting and directing customer’s request

Provide accurate information (e.g., product features, pricing, and after-sales services)

Conduct price and feature comparisons to facilitate purchasing

Servicing and managing existing customer’s A/R, merchandise returns

Inform customers about discounts and special offers, up to date with new products/services

Complete knowledge of the product and service and increase sales by studying the market trend

Managing A/R and increase Gross Profit

Create frequent reviews and reports with sales and financial data

Ensure the availability of stock for sales and demonstrations

Participate on behalf of the company in exhibitions or conferences

Negotiate/close deals and handle complaints or objections

Collaborate with team members to achieve better results

Gather feedback from customers or prospects and share with internal teams

Obtains orders, and establishes new accounts by calling on existing or potential sales outlets and other trade factors and assisting with account opening documents

Submits orders by referring to price lists and products

Keeping good relationship between customers for long term business

Troubleshoot issues with customers

Adjusts content of sales presentations by studying the type of sales outlet or trade factor

Meet weekly, monthly, and quarterly sales quotas

Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses

Keeping track of own expenses (mileage, parking fee, toll fee, etc.)

Perform other related tasks as needed

Qualifications

Proven experience as a Sales Executive or relevant role

Proficiency in English

Excellent knowledge of MS Office

Remarkable sales experience in food and beverage industry and passionate for healthy organic, fair trade and sustainable foods

Ability to regularly call on existing and potential customers and manage pricing and monitor credit term compliance

Can speak, read, and write Korean/Japanese

Hands-on experience with CRM software is a plus

Thorough understanding of marketing and negotiating techniques

Fast learner and passion for sales

Self-motivated with a results-driven approach

Aptitude in delivering attractive presentations

High school degree

Experience in dealings involving market/culture

Physical Requirements

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

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