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ACCOUNT MANAGER-BHC-ARIZONA

Behavioral Health Connections, Scottsdale, AZ, USA

Job type: Full Time


Position Summary
The Account Manager directly serves as the liaison between the facility, the community, and referring agencies. The account manager is responsible for creating demand for the facility’s services through the effective application of ethical marketing principles and sales methods. In collaboration with the Director of Business Development and the Business Development Team, the account manager presents a positive and professional public image of the facility within the community. The account manager implements the facility’s strategic sales plan, enhances the facility’s brand, manages assigned territory and accounts, and works to achieve departmental and facility business development goals. The account manager must be able to demonstrate tact, resourcefulness, patience, and dedication in a fast‑paced environment. Hours are based on departmental and facility needs and may include day, evening, and weekend hours, as directed by the Director of Business Development.

Responsibilities

Lead targeted outreach and business development efforts for Outpatient services, ensuring initiatives align with the priorities and growth needs of assigned facilities.

Act as liaison between the facility and referral sources and implement service‑oriented action plans responsive to referral source needs; serve as a resource and representative to the community and conduct facility tours to key stakeholders.

Assess, develop, and implement sales activities to achieve maximum market penetration among assigned accounts and identify potential accounts in targeted market segments.

Develop and communicate appropriate sales messaging for each program offered and for each target audience; monitor daily referral inquiries and admissions statistics; analyze effectiveness of weekly sales action plans.

Identify and build a strategic sales plan for existing and potential referral sources within assigned territory and target markets; build and maintain positive relationships with referral sources.

Maintain documentation of assigned top accounts, key contacts, planning reports, client profiles, competitive profiles, and updates as required by the Director of Business Development; complete all required reports and requests in a timely manner.

Maintain current awareness of industry changes and trends in target market and use this information to develop and modify weekly sales action plans and provide recommendations for overall business development strategy.

Maintain up‑to‑date information in MedSeries 4/MIDAS/MEDIK; document daily contacts and account information; display proficiency in utilizing proprietary reports to plan sales activity.

Facilitate positive, timely, and accurate communication; encourage cooperation and use problem‑solving skills to build and secure relationships among the facility, referral source, patient, their family, and the community.

Attend and actively participate in the Business Development team meeting; provide appropriate marketing reports, updates, and Service Recovery opportunities to the Director of Business Development on a timely basis; participate in off‑hours sales and community activities as required.

Qualifications

Bachelor’s degree required; master’s preferred.

3–5 years of related work experience required; 5–8 years preferred.

Demonstrated business development concepts and sales abilities.

Knowledge of marketing and sales principles.

Excellent written and oral communication skills.

Proficient in data collection, analysis, and interpretation.

Competency in computer usage and Microsoft Office Suite.

Benefits

Challenging and rewarding work environment.

Competitive compensation and generous paid time off.

Excellent medical, dental, vision, and prescription drug plans.

401(k) with company match and discounted stock plan.

SoFi student loan refinancing program.

Career development opportunities within UHS and its 300+ subsidiaries.

Required Travel
80–90% local.

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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