Partnerships and Content Manager

Overview
WE ARE HIRING A PARTNERSHIPS AND CONTENT MANAGER

This role could be based in our NYC hub, or working remotely from Dallas, please specify your location preference when applying.

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed to shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

What we offer

Dynamic & collaborative team in a creative environment with exposure to global clients and colleagues

Weekly webinars to support your development through our People Academy

Annual TLC Wellness Week and programmes throughout the year

TLC Culture Club including seasonal social events, tasty lunches and more

TLC Gives Back volunteering opportunities, including off-site visits and volunteering leave

TLC Rise supporting and empowering women into leadership roles

'Frankies' our awards ceremony where we walk down the TLC red carpet in our best outfits

TLC Owner's Club where everyone shares in TLC’s success

We’re looking for a Partnerships Manager to grow, energise, and elevate the partner ecosystem that fuels our global programs. This is not a back‑office coordination role. It’s a front‑foot, commercially driven, relationship‑led position for someone who loves spotting opportunity, negotiating standout deals, and representing our rewards portfolio with confidence and flair.

What you'll be doing

Source, recruit, and onboard new brand partners across Dining, Travel, Fitness, Retail, Entertainment, and more.

Grow and retain existing partner relationships, ensuring ongoing value and engagement.

Lead commercial negotiations, delivering creative, high‑value partnerships aligned with client and business goals.

Champion TLC’s Rewards Portfolio internally, collaborating with Client Success, Creative, Product, and Data teams.

Maintain accurate partner data, assess new opportunities, and support seamless partner delivery once campaigns go live.

Who we’re looking for

A commercially sharp negotiator who finds win‑win solutions and closes deals.

A confident communicator who builds rapport with partners, clients, and internal teams.

A natural relationship builder who brings energy, credibility, and trust to every interaction.

A highly organised operator with strong attention to detail and follow‑through.

A calm, diplomatic presence who thrives in fast‑moving environments.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you\'re excited by everything we\'ve told you, then it\'s time to apply!

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