Media Maintenance Technician 3

Central Washington University is recruiting a Media Maintenance Technician 3 to join our Academic Technology and Media Services team in Ellensburg, Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-basedposition, which means you get to see the lives you are impacting. We're offering a competitive salary plus the awesome CWU benefits.

Who we are:

We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.

Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~8,300 students.

Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for seven out of eight years, CWU was a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. RentCafe has also named CWU #13 of the Top 20 Best College Towns in the U.S. in 2025.

Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.

Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A

What we offer:

Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave and Total Rewards Calculator .

The Role:

This position provides advanced audiovisual (A/V) technical support for Central Washington University, including the installation, maintenance, and troubleshooting of a wide range of academic and enterprise systems. Responsibilities include electronic system integration, protocol management, support across multiple operating systems, and delivery of technical training. The role supports an extensive infrastructure of more than 35,000 pieces of electronic equipment across over 300 instructional and event spaces, including classrooms, conference rooms, collaboration spaces, a planetarium, athletic venues, augmented and virtual reality labs, aviation simulators, high-definition television studios, music studios, and distance education environments. This position works in close collaboration with CWU's Multimodal Learning department to support distance education programs and partners with community colleges statewide to design, implement, and maintain audiovisual systems that enable high-quality remote instruction.

This position directly affects the vision, mission, and values of Central Washington University by practicing and promoting responsible stewardship of our technology resources, creating a welcoming and supportive environment, and through sustainable procedures that ensure the economic health of the university. All employees are expected to uphold and contribute to CWU's vision, mission, and values, fostering a culture of student success and institutional excellence.

Job Duties

Troubleshooting A/V Issues
- Timely diagnosis and resolution of A/V and computer issues for all classrooms, meeting rooms, and other spaces using A/V testing equipment, computers, and hand tools.
- Methods include troubleshooting deductions, rewiring existing equipment, A/V test equipment, equipment manuals, working with technicians in other parts of the organization, contacting vendors and manufacturers, and searching Internet websites and forums.
- Troubleshooting IP data connectivity issues, protocol issues, interface issues, and hardware issues.
- Outcome: Ensure minimal disruption or downtime, enabling academic classes, events, and conferences to adhere to their schedules and commence punctually.

Install and Maintain Audiovisual Equipment
- Build, install, repair, and maintain A/V and related equipment for CWU's classrooms and meetings rooms and satellite locations. May require to operate state-owned vehicle.
- Build custom interface cables and/ or install protocol translations devices to allow compatible with equipment communication interface.
- Integrate equipment with many different protocols and manufacturers for room A/V automation.
- Work with manuals and testing equipment to troubleshoot and resolve equipment communications issues.
- Coordinate outside vendors and contractors, Facilities department, and Telecom department to complete projects on time.
- Outcome: Delivers dependable AV systems and room automation, ensuring equipment and room environments function as anticipated. Aims to minimize disruptions, downtime, and the risk of class or event failures.

Technical Expert
- Act as an expert resource for hardware and software questions
- Complex troubleshooter helping solve the most technical A/V engineering questions regarding sound and visual performance.
- Stay current on emerging trends, product development and industries best practices.
- Provides scheduled delivery for equipment and on department projects, provides resources to keep projects on schedule.
- Works with manufacturers on defective equipment returns/ replacements.
- Acts as a liaison between technicians and clients or vendors, contractors.
- Outcome: Provides AV systems and room automation that adhere to current industry standards, ensuring equipment reliability, security, and alignment with the desired outcomes of the venue.

Audio/Visual System Engineering/Design
- Work with clients or departments to evaluate equipment requests and needs to achieve desired goals.
- Utilize technical expertise, conduct product research, and engage in consultations with A/V equipment vendors, consultants, contractors, and other stakeholders to design cost-effective A/V systems.
- Design room layout CAD drawings using information from potential vendors/construction contractors/end user requirements.
- Use project management tools to create plans that meet or exceed end user requirements.
- Stay current on emerging trends, product development and industries best practices.
- Outcome: Offering cost-effective design solutions aligned with desired objectives, along with future-proof designs adaptable to support emerging technologies.

Event Setup for A/V
- Setup A/V equipment for campus events that may require live streaming or recording.
- Setup cameras, video switchers, video codecs, wireless microphones, amplifiers and speakers, computer workstations, and PA systems.
- Integrate supplemental equipment to existing premise equipment.
- Providing technical support during events.
- Outcome: Events or performances run smoothly and successfully, free from technical difficulties or disruptions.
- Perform other duties as assigned.

Minimum Qualifications
Bachelor's degree in electrical or electronic design or related field
3 years A/V system design/engineering technician experience
Software integration programing or related experience
Experience with MS Windows and Mac OS computer administration
Valid driver's license for travel to remote locations
Demonstrated ability and/or experience working collaboratively with students and/or colleagues to foster a supportive and effective learning and work environment
OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position
Preferred Qualifications Computer programming experience: IP, Rs232, RS422, HDBaseT, Crestron DM, GPI & GPO control circuits
Experience with design and implementation of Virtual Reality systems
CTS or CTS-D certification
A record of promoting institutional excellence in the work environment
Life experiences that demonstrate an ability to contribute to CWU's vision, mission, and values
Competencies Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules.
Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
Commitment to Belonging: Values the uniqueness of every individual and fosters an environment where everyone feels respected and empowered to thrive.
Don't meet every single requirement? At CWU, we're committed to creating a welcoming and genuine workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we still encourage you to apply. This could be the opportunity you're looking for!

Pay, Benefits, & Work Schedule

Salary : This position is based on the range 47 of the Washington State Classification Listing, which has a minimum annual salary of $50,592 and maximum annual salary of $67,992. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Schedule/Appointment : Monday - Friday, 8:00am-5:00pm (1 hour lunch)

Working Conditions : This position may work indoors and outdoors at times in hot/cold
oisy/dirty/confined areas such as crawl spaces, above ceiling and under cabinets or furniture, and may need to physically access work areas with the equipment and tools necessary for completion of the job. This often requires standing/crawling/bending/walking/climbing while carrying/pulling/pushing/lifting associated with equipment or tools. Occasional overtime is required, and shift work may be required. May need to drive a service vehicle in congested areas.

Benefits : CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave and Total Rewards Calculator .

An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program .

How To Apply

To apply for this position, you must complete the on-line application and attach: A detailed cover letter clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting;
Resume including work history, education, training; and
Contact information for three professional references.
Screening Begins: May 20, 2026

**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.

Contact Information

Name: Rod Venable
Title: Manager, Academic Technology and Media Services
Email: roderick.venable@cwu.edu
Phone: 509-963-1699
Website: https://www.cwu.edu/about/offices/information-services/academic-technologies/index.php

Please contact Human Resources at hr@cwu.edu or 509-963-1202 if you require technical assistance with the on-line application process.

Conditions of Employment

Background Check/Reference Check Process:

Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to RCW 28B.112.080 and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.

Notice to Prospective Employees:

Affirmative Action/Equal Opportunity Statement

Central Washington University is an EEO/AA/Title IX Institution. Central Washington University's policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to Civil Rights Compliance , 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email crc@cwu.edu.

Reasonable Accommodations

Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at HR@cwu.edu or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Annual Security and Fire Safety Report (Clery Act)

For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online here or call CWU Police and Parking Services at 509-963-2959 for a paper copy.