ITIL Technical Writer

Skill Required /Desired Have of Experience • Strong writing skills and technical knowledge Required 10 Years • Ability to communicate effectively both verbally and in writing to convey information to a varied audience both technical and nontechnical Required 12 Years Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Required 10 Years Ability to assess resources for accuracy and the ability to extract relevant data from large quantities of information Required 12 Years • Strong analysis skills to analyze information and use logic to address work-related issues and problems Required 12 Years • Strong understanding of the implications of new information for both current and future problem-solving and decision-making Required 12 Years • Strong time management skills Required 12 Years • Basic knowledge of and ability to grasp technology related terminology and concepts Required 7 Years • Experience developing policies, procedures, and training Required 10 Years • Experience using workplace e-learning tools Required 8+ Years • Experience using Microsoft Word Required 10 Years ITIL knowledge or certification Highly desired Yes