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Technical Writer Austin, TX Onsite 12 Months Contract

Suncap Technology, Austin, TX, USA

Job type: Full Time


Technical Writer Because of our commitment to client satisfaction, Client has grown into an industry leader. The driving force behind this commitment is an unwavering belief in clear and effective communications. We're searching for an experienced technical writer to join our team and help create an Enterprise Testing Dashboard hub creating a portal for Testing Documents.
The ideal candidate will have proven success in a highly technical field, such as software development, computer science, or engineering. Also important in this role are an ability to evaluate and analyze complex information and a natural desire to help people understand it.
Objectives of this role Develop comprehensive documentation that meets organizational standards
Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
Write user-friendly content that meets the needs of target audience, turning insights into language for user success
Develop and maintain Testing materials
Evaluate current content and develop innovative methods for improvement
Responsibilities Research, outline, write, and edit content, working closely with various departments to understand project requirements
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify documentation repositories, revise, and edit, and determine best solutions for data compilation and centralized storage
Research, create, and maintain information Testing templates that adhere to organizational standards and allow for easy data migration
Required skills and qualifications 8-12 years of experience as an effective technical writer
Proven ability to quickly learn and understand complex subject matter
Experience in writing documentation and procedure manuals for various audiences
Superb written communication skills, with a keen eye for detail
Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
Ability to handle multiple projects simultaneously
Preferred skills and qualifications Bachelor's degree (or equivalent) in journalism, communications, or relevant technical field
Firm understanding of SDLC (systems development lifecycle)
Previous experience in software development
Professional certification
Experience in using XML tools to create documentation