Video Content Analyst with Italian

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon?

Our client is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.

Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policy making? Apply now, start your career supporting this exciting team.

Day-to-day responsibilities:

Review user reports regarding website content

Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner

Make well-balanced decisions and help resolve inquiries to defined policies and procedures

Use market specific knowledge and insights to spot and scope solutions to improve the support of user community

Review sensitive content, sometimes involving graphic or disturbing subject matter

Fluency in Italian (C2 level accepted)

B2 level of English

Availability to work in 3 shifts, 7 days a week (24/7 availability)

Excellent communication (verbal and written) and interpersonal skills

Quick learner and adaptable to learn new processes, concepts, and skills

Excellent organizational and time management skills

Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard

Have a neutral mindset to alternative video content that needs classification

Holder of a Portuguese residence permit/EU citizenship

Pleasant and inspiring working atmosphere

Opportunity to be part of a rapidly expanding global organization with irreproachable reputation

Professional development and clear career path

You will be based in the client premises in Oeiras

Free shuttle service to work

Training & development opportunities

Competitive salary & relocation allowance and assistance*

Free fruit, coffee, tea and water and a lot more!

*Relocation package is only for candidates relocating from outside of Portugal

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