Customer Experience Specialist

Service Pros Installation Group, INC. in Charlotte, NC is seeking a Customer Care Specialist to manage customer service duties via phone, email, and chat. The ideal candidate should have a high school diploma or GED and at least one to two years of related experience. Responsibilities include handling inquiries, resolving complaints, and conducting follow-up surveys. This role requires strong problem-solving and communication skills, along with computer proficiency. The company fosters a professional work environment with a focus on quality and teamwork.
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