Builder Account Support Specialist

Join the Team at Hubbard Supplyhouse! Hubbard Supplyhouse is seeking an energetic, self‑motivated individual to join our family‑like atmosphere. We are a plumbing and irrigation supply house that also specializes in kitchen, bath, appliances, and lighting. We proudly serve local plumbers, builders, and homeowners in bringing beautiful and functional living spaces to life. Our team is built on trust, service, and a commitment to doing things the right way.

The Builder Account Support Specialist plays a vital role in supporting builder accounts, ensuring accuracy in product orders, tracking project timelines, and coordinating closely with internal teams. The ideal candidate enjoys solving problems, thrives in a collaborative environment, and excels at maintaining order in a fast‑paced, detail‑driven role.

Responsibilities and Duties

Builder Support & Coordination

Coordinate with builders, technicians, and internal teams to manage schedules and material needs

Track product availability, job timelines, and order lead times to meet builder deadlines

Maintain accurate records and resolve delivery issues with suppliers and customers

Data Entry & Order Management

Enter and update project data, orders, and changes with accuracy

Maintain spreadsheets and internal databases for builder accounts

Monitor order statuses and address logistics or vendor issues as needed

Customer Service & Communication

Deliver clear, professional support to internal and external stakeholders

Assist builders with product questions, timelines, and substitutions

Address issues proactively to ensure builder satisfaction

Process Support & Problem‑Solving

Identify and address inefficiencies; recommend process improvements

Follow procedures and ensure alignment across departments

Resolve potential project issues quickly and effectively

What We Offer

Monday–Friday schedule (no nights or weekends)

Matching 401(k) and profit‑sharing program

Comprehensive benefits package with supplemental options

Paid holidays, PTO, and sick leave

Christmas bonus, team‑building events and company picnic

Employee discount program

Career advancement and ongoing training opportunities

Ready to be part of a team that values your contributions and helps customers build beautiful, functional spaces?

Apply today and grow with Hubbard Supplyhouse!

Requirements

2+ years of experience in data entry, order processing, or related admin role

Detail‑oriented with strong Excel skills and ability to handle multiple systems

Effective communicator with the ability to manage deadlines in a fast‑paced environment

Preferred

Background in wholesale, supply chain, or construction supply

Familiarity with plumbing, lighting, or kitchen and bath products

Strong problem‑solving skills and customer service experience with builders or contractors

#J-18808-Ljbffr