E-Bike Expert & Customer Sales Specialist

Upway is seeking a Customer Support Specialist (Bike Expert) based in New York, NY. You will guide potential customers in their decision-making, focusing on sales and delivering outstanding customer experiences. Responsibilities include engaging clients through various channels, providing product recommendations, and collaborating with logistics teams. Candidates should have strong bike knowledge, great communication skills, and be tech-savvy. Benefits include comprehensive health plans, a competitive 401(k), and a dynamic work culture centered on electric mobility.
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