Customer Service Rock Stars! - Phoenix

Call Center Representative
First Credit Union (FCU) is looking for a Member Service Representative to assist members by providing vital information about credit union products and services such as loans, opening new accounts, cross‑selling credit union services and products, following up with members regarding the status of their accounts, resolving any issues that members may have, account inquiries and other transactions while maintaining our high standards of member service. The ability to provide our members with a superb customer service experience and a positive attitude is essential. Sales or financial institution experience is helpful.

Credentials Needed

Generous Paid Time Off (PTO)

11 Paid Holidays

Medical and Dental Insurance

LTD/AD&D/Life Insurance

401(k) Plan with Company Match plus an additional Retirement Plan funded by FCU.

Special Recognition Programs

Employee of the Quarter

Co‑worker Recognition Program

Anniversary Incentives

Furthering Education Recognition

Professional Development Opportunities

University of First Credit Union

Opportunity to Advance

Promoting from within is our preference.

Tuition Assistance

Great shifts – Monday through Friday only!

First Credit Union is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Pay Comments: D.O.E.

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