Sales Coordinator

We are searching for a Sales Coordinator to join our Sales Team in a full‑time, in‑person position. The Sales Coordinator’s primary role is to perform general office duties to support the Sales team – sending emails, drafting proposals and contracts, loading bookings and rates into the property management system, maintaining customer and company profiles, and acting as a liaison between staff and in‑house groups. The Sales Coordinator will be empowered to host client‑facing opportunities.

Job Description

Provide administrative support to the Sales Department.

Respond to sales inquiries via email and phone.

Develop strong relationships with key clients and assist with reservation requests.

Serve as the point of contact for clients, in‑house groups, and VIPs—communicating by phone, in person, and/or email to respond to questions and requests.

Generate contracts, group resumes, proformas, and create reservations in Opera.

Arrange and coordinate meetings, events, and appointments.

Order VIP amenities and maintain inventory.

Conduct site inspections for potential clients.

Manage Group Blocks from quoting and making reservations to managing pre‑arrival requests.

Job Requirements

Must have a professional phone manner, strong organizational and communication skills.

Exercise positive and warm hospitality.

Flexible schedule to allow for hosting client‑facing opportunities.

Customer Service: Ability to develop and maintain strong relationships with customers.

Initiative: Ability to take prompt action to begin and accomplish assignments.

Teamwork: Ability to work cooperatively with managers and co‑workers.

Demeanor: Ability to remain calm and professional while working under pressure.

About The Ludlow
The Ludlow is the Lower East Side’s living room with a loft‑like feel and welcoming vibrant public spaces. Featuring 175 guest rooms, many of which have private outdoor terrace space and stunning views, the atrium harkens back to the days when downtown lofts would host parties with a mix of creatives. A glorious distressed limestone fireplace dominates the lobby lounge, while marble mosaic floors, an eclectic mix of vintage furniture, hand‑picked finds, and striking art give the area a private and personal feel.

We are an equal‑opportunity employer, dedicated to a policy of non‑discrimination in employment on any basis—including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, disability, or any other basis prohibited by federal or state law.

Medical, Dental and Vision Insurance, 401(k) with company match, Paid Time Off, Holidays Off.

Compensation
Base salary

exact compensation may vary based on skills and experience: $65,000 - $70,000.

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