Program Manager, Enrollment

Thanks for your interest in Success Academy! Running a large, fast‑growing, and high‑performing network of public charter schools takes a village – families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole‑child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

Responsibilities

Maintain the Florida Enrollment workflow calendar of events, processes, and communications.

Coordinate and manage team and inter‑department agendas and publish post‑meeting summaries.

Become a subject‑matter expert in all F.A.S.T.E.R. & Florida state Automated Student Information System functions and operations.

Manage and execute all F.A.S.T.E.R. & Florida state Automated Student Information System deliverables in collaboration with the Enrollment Temp team.

Support the launch of the SA Florida New Scholar Application, monitor daily metrics, and manage all application‑related tickets.

Assist with the SA Florida lottery process, including quality checks for student application data entry and adherence to lottery preferences.

Regularly audit Salesforce and SIS data to evaluate registration and enrollment data.

Collaborate on data‑driven adjustments to registration and recruitment activities.

Monitor, resolve, and respond to all enrollment escalation tickets.

Assist with data mining and research as needed.

Support the Enrollment team as needed.

Required Skills

3‑5 years of experience.

Project Management: Experience with agile methodologies and project management tools is a plus. Excellent project management skills and a positive attitude.

Communication: Excellent verbal and written communication skills to interact with technical and non‑technical stakeholders. Exceptional verbal and written communication skills. Ability to communicate effectively at all levels of the organization. Excellent problem‑solving, documentation and communication skills. Sense of humor required.

Problem‑Solving: Ability to troubleshoot issues, propose solutions, and optimize Salesforce for better performance. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. Demonstrated ability to identify the need for and create processes where none existed.

Business Analysis Skills: Proficient in analyzing business processes and requirements, and translating them into technical solutions. Creative and analytical thinker with strong problem‑solving skills.

Self‑Starter: Ability to work autonomously and in a self‑directed manner with minimal supervision on both long and short term projects without hesitation to manage up to the Head of Enrollment when necessary.

Ability to influence and drive outcomes among diverse group of colleagues.

Mission Driven: Is committed to our dual mission of disrupting public education to provide greater access to high‑quality education.

Compensation
$110,000 - $125,000 USD

Exact compensation may vary based on skills and experience. This position is not bonus eligible.

Benefits
Success Academy Charter Schools is an equal‑opportunity employer and actively encourages applications from people of all backgrounds. Success Academy offers a full benefits program and opportunities for professional growth.

We are an equal‑opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world.

Success Academy Charter Schools does not offer employment‑based immigration sponsorship.

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