Sales Coordinator

Additional Information

Job Number

26055598
Job Category

Sales & Marketing
Location

Delta Hotels Minneapolis Northeast, 1330 Industrial Blvd NE, Minneapolis, Minnesota, United States, 55413 VIEW ON MAP
Schedule

Full Time
Located Remotely?

N
Position Type

Management
Expiration Date:

06/21/2026
Additional Information:

This hotel is owned and operated by an independent franchisee, Scalzo Hospitality, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Overview

We are seeking a highly organized, guest service-focused professional to join our Sales & Events team as a Sales & Services Coordinator. This role handles the day-to-day work behind group business. That includes reservations, room blocks, guest communication, and keeping details accurate across systems.
You will serve as a central point of contact for clients and internal teams, ensuring accuracy across systems, seamless communication, and a high-quality guest experience.
This position is ideal for someone who enjoys structured, detail-oriented work, takes pride in getting the details right, and is looking to build consistency and expertise within a stable, operations-focused role.
Essential Functions

Reservation & Group Block Management
Create, modify, and manage individual and group reservations
Build and maintain room blocks, rooming lists, and reservation links
Monitor pickup, pacing, and inventory; communicate risks and updates to Sales Managers
Ensure accuracy of rates, availability, and billing setup across all reservations
Guest & Client Communication

Serve as a primary point of contact for group clients via phone and email
Respond to inquiries, requests, and changes with professionalism and urgency
Communicate booking details, policies, and updates clearly
Group & Event Execution Support

Coordinate group details across departments to ensure seamless execution
Lead and prepare internal resume meetings and distribute resume packets
Coordinate amenities, VIP arrangements, and group logistics
Create and manage event signage and supporting materials
Sales Support & Administrative Coordination

Manage incoming leads and assist with pipeline tracking
Maintain CRM systems, calendars, and internal documentation
Prepare sales materials and internal communications
Data Accuracy, Reporting & Systems

Maintain accurate data across all systems (PMS, CRM, contracts, resumes)
Audit reservations, routing, billing, and group setup for accuracy
Track and report on key metrics including pickup, pacing, funnel, and forecast
Identify discrepancies and proactively resolve or elevate issues
Cross-Department Coordination

Partner with Front Office, Revenue Management, Accounting, and F&B teams
Communicate group needs, changes, and priorities clearly across departments
Support operational alignment to ensure a consistent guest experience
Other Duties As Assigned

Other duties as assigned by management.
Qualifications

Required
1–3 years of experience in hospitality, reservations, front office, or administrative support
Experience managing high-volume phone and email communication
Strong organizational skills and attention to detail
Proficiency in Microsoft Outlook, Excel, and Word
High school diploma or GED
Preferred

Hotel experience, particularly with group reservations or room blocks
Experience with systems such as Opera PMS or Delphi
Experience supporting a sales or events team
College degree
Bi-weekly pay, health benefits, 401k. $50,000-$60,000
The salary range for this position is $50,000 to $60,000 annually.
This company is an equal opportunity employer.

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