Communications and Public Involvement Manager

Communications and Public Involvement Manager
Austin, TX, United States

Job Description
This Opportunity
WSP is currently initiating a search for a

Communications and Public Involvement Manager

for our

Austin office . Be involved in projects with our Communications Advisory Services Practice and be a part of a growing organization that meets our client’s objectives and solves their challenges.

The position will manage communications and construction relations efforts for major infrastructure projects in the region. The position may support other WSP communications and public involvement efforts nationally as needed. This is an exciting opportunity to join our national team of talented communications and public outreach/public information professionals.

Your Impact

Serve as a key communications and community outreach consultant on transportation infrastructure projects

Implement effective public outreach strategies for infrastructure projects and programs during preconstruction, construction and operations.

Develop strategic communication plans to mitigate construction impacts

Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders related to construction activities

Serve as liaison between projects and the community

Identifies opportunities and risks for projects, programs, initiatives, and operations; and develops communications/community engagement strategies/tactics to maximize the opportunities and minimize risks.

Develops construction relations goals, objectives, workplans, communications plans and budget.

Evaluates and recommends the level of outreach participation at community events; and organizes and attends in-person community meetings, special media events, tabling events, open houses and construction sites

Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions

Provides recommendations to project management team regarding construction community impacts and mitigation programs

Coordinate, facilitate and participate in virtual in-person public meetings and community events as assigned

Manage development of strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram, etc.)

Acts as lead strategist and manages content development for a variety of communication channels, including website, social media, talking points, presentations, marketing materials and media notifications

Develop performance metrics to analyze the effectiveness of outreach campaigns, including website and social media content

Direct the work of support services such as graphic design, website development, video, and photography

Communicates and implements safety rules, policies, and procedures in support of the agency’s safety vision and goals; and maintains accountability for the safety performance of all assigned employe

Coordinate closely with project teams and clients on communications and community outreach that aligns with client priorities and program messaging

Participate in external project, agency, and community meetings to provide communications updates and help identify public involvement issues

Coordinate development of project deliverables and public outreach according to project schedule

Build strong relationships with technical team members and clients

Interact in a clear and concise manner with a variety of diverse audiences

Perform other duties as assigned or required by WSP USA Inc. and our clients

Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.

Who You Are
Required Qualifications

Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Journalism or a related field

7-10 years of communications and public involvement experience and/or 3 years of supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency

Outstanding oral, written and interpersonal communication skills

Superior organizational and time management skills with a high attention to detail

Proven experience writing and editing content for fact sheets, websites, social media, and/or media releases

Ability to understand and translate complex, technical information into easy-to-understand content for public consumption

Previous experience working on infrastructure projects with a cross-discipline team

Deadline driven with the ability to multi-task in a fast-paced environment

Ability to help de-escalate and mitigate community concerns

Strong computer skills with proficiency in Microsoft Office, Teams, Outlook, Word, Excel, and PowerPoint

Ability to work effectively with teams and demonstrate initiative to lead tasks

Ability to work well with the public and interact effectively with all organizational levels, including senior management

Ability to work beyond standard business hours on some nights and weekends

A valid Texas Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Candidate must be able to immediately work in the United States on a full-time permanent basis.

Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

Preferred Qualifications

Demonstrated expertise with public involvement best practices

Communications and public involvement experience with transportation and other infrastructure projects, preferably large public works or construction projects.

Knowledge of and project experience working with local public agencies

Established relationships with local public agency staff

Previous experience with team management

Previous experience with elected official, stakeholder, and media communications

Local candidates preferred

Job Info

Job Identification 86948

Posting Date 05/13/2026, 03:21 PM

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer. Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

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