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Strategic Customer Experience Lead

Adamshtm, Hartford, CT, USA

Pay: 60.000 - 80.000

Job type: Full Time


Adamshtm is looking for a Customer Service Manager to lead a team focused on exceptional service delivery. You will manage daily operations, develop customer service strategies, monitor feedback, and resolve issues promptly. The ideal candidate will have at least two years of retail or customer service experience and possess strong communication, organizational, and physical abilities. This role requires flexibility for various shifts, including evenings and weekends, and up to 25% travel.
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