Digital Coordinator

Digital Coordinator

Digital Coordinator for Lush Poland Based in Poland / remote 18 months contract 40h full-time Salary range: 8,000 - 11,000 PLN per month Diversity matters
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.
Lush Poland is looking for an enthusiastic and detail-oriented individual to support the development and execution of our digital e-commerce services. This role requires strong analytical thinking and solid reporting skills. Guided by the European Digital Team Manager, you will implement the local merchandising strategy, respond to market trends and customer needs, and adapt quickly to evolving business priorities. You will contribute to enhancing our global digital platform by improving product discoverability, optimising conversion rates, and driving online sales. The Digital Coordinator will report to the EU Digital Team Manager and Digital Team Leads, with a primary focus on delivering the country strategy within our website and app vision and ensuring high-quality localisation. Over time, you will gain experience working within international teams and contribute to the global success of Lush Digital.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities

Optimise the global platform (both web and app) for internal search, to facilitate product discoverability
Monitor onsite search behaviour/external trends to inform onsite search optimisation
Localise onsite tags and collections to improve product discoverability
Implement SEO on-page improvements in collaboration with the search lead
Implement, optimise and maintain product merchandising across the global platform (web and app) through collections, tags and product relationships
Implement content stories on product pages and measure their impact
Consider local customer experiences and how they ought to be reflected on the global digital estate
Roll out and maintain the single app/homepage strategy across the global platform
Collaborate with the European Digital and Merchandising teams to develop trade plans for product launches (including merchandising, onsite search optimisation, collections/tags and homepage strategy)
Coordinate the launch of seasonal and collaboration products in partnership with local Brand, PR and Digital Fulfilment teams
Manage the rollout and maintenance of product and feature launches across the global platform
Coordinate website messaging and localisation with local teams (including banners, collections, onsite search and campaign content)
Provide translation support for newsletters and digital marketing activities (including push notifications and in-app content components)
Manage app and web content in Contentful to ensure accuracy
Monitor local sales trends and provide recommendations to drive digital performance
Ensure regular reporting is up to date, with clear and actionable analysis
Report on the performance of the global digital estate to relevant stakeholders
Create product and financial forecasts for the local market
Collaborate with local Retail and Brand Communication teams to align digital and retail strategies
Work with Digital Fulfilment to manage sampling, inserts and promotional stock
Support the implementation of payment and delivery methods, including cost review
Skills, Knowledge and Expertise

At least 1 to 3 years of experience in digital project management and e-commerce
Polish native or very experienced with Poland as a market and local trends
Degree in Digital Marketing or related studies or internships
Excellent Polish and English language skills
Team Player
A flexible and well-organised working structure
This is the perfect opportunity if you are not afraid of terms and programs like SEO / CRM / PPC / Power BI / Google Analytics / TypeSense / Contentful / Braze / Localise, and other digital tools
If all this sounds like you, please send us your CV and covering letter in English, add in your salary expectations and let us know why you want to become a part of the cosmetic revolution. As we pride ourselves on internal development, priority will be given to candidates who have an in-depth knowledge of Lush, coupled with the relevant experience, skills and approaches.
Benefits

We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging. We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of! Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business. Apply Now
Our Hiring Process

Stage 1: Applied
Stage 2: Review
Stage 3: Video Interview
Stage 4: Second Stage Interview
Stage 5: Welcome to Lush!