Social Media Associate

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”

Why join us?

An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)

Competitive pay and discretionary or incentive bonus eligible

Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few

Family-friendly work hours

With 200+ community bank locations, we offer opportunities to grow and develop in your career

Promote from within culture

Why join this team?

We have a culture that encourages an entrepreneurial spirit

We offer multiple opportunities for development and upward mobility

The Social Media Associate is responsible for supporting the execution of Wintrust’s social media strategy. This position focuses on content creation, coordination, and community management while providing hands‑on support across social media, sponsorship activations, and brand storytelling.

Social Media Support

Write and develop social media content including, but not limited to: captions, posts, graphics, carousels, etc.

Repurpose blogs, videos, and other content into platform‑specific formats

Assist in building and maintaining the social media content calendar

Log and track social media project requests through Workfront

Assist with cross‑functional collaboration

Partner with designers and internal teams to bring content to life

Ensure all content aligns with Wintrust’s brand voice

Identify content opportunities to reach younger audiences

Social Audience Engagement Support

Monitor social media channels and engage with relevant content

Respond to comments, messages, and inquiries in a timely manner

Partner with compliance and internal teams to address customer‑related questions

Identify engagement opportunities to increase audience growth

Sponsorship Activation Support

Support planning and coordination of sponsorship activations

Capture content at events (photo and short‑form video)

Assist in executing partnership‑related social content

Content Coordination and Performance Tracking

Attend weekly Communications team meetings and cross‑functional meetings as needed

Assist in tracking and reporting social media performance metrics

Help identify trends and insights to inform content optimization

Maintain organization across content, timeline, and deliverables

Stay current on social media trends and best practices

Qualifications

Degree in Marketing, Communications, Business, or a related field.

Some experience in social media, content creation, or digital marketing, either professionally or volunteer.

Strong understanding of social media platforms including: LinkedIn, Facebook, Instagram, Tik Tok, and X.

Experience writing engaging, audience‑first social media content.

Familiarity with social media management tools (e.g., Sprout, Hootsuite).

Experience in community management and customer engagement.

Strong written and verbal communication skills.

Familiarity with Microsoft Suite (Excel, Word, Powerpoint).

Basic understanding of social media analytics and performance tracking

Ability to travel locally to both Wintrust and partner‑related events, including evening and weekend availability

Benefits
Medical Insurance

Dental

Vision

Life insurance

Accidental death and dismemberment

Short‑term and long‑term Disability Insurance

Parental Leave

Employee Assistance Program (EAP)

Traditional and Roth 401(k) with company match

Flexible Spending Account (FSA)

Employee Stock Purchase Plan at 5% discount

Critical Illness Insurance

Accident Insurance

Transportation and Commuting Benefits

Banking Benefits

Pet Insurance

Compensation
The estimated hourly rate for this role is $20.20 – $26.45 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience.

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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