Video Network Specialist II

* Bachelor’s degree in applicable field or equivalent combination of education and experience.* Two years of related experience in video teleconferencing systems.* Experience in AV system design, higher education, or medical facility AV support.* Experience with video and audio conferencing, project management, CODECs, Cisco TMS, AV camera operation and deployment.* Site survey design, experience with CAT5/6 cabling terminations.* Knowledge of word processing and spreadsheet applications.* Knowledge of computer networking.* Must be able to work in a collaborative team environment.* Ability to multi-task and work cooperatively with others.* Must have strong interpersonal skills.* Intermediate cross-disciplined A/V and IT skills with report writing skills, troubleshooting, client relations, ingenuity, formulating and contributing ideas, and knowledge of ITIL.* Audio, Video skills and knowledge.* Knowledge of products including, cameras, codecs, audio services including mics and speakers, commercial grade monitors, screen sharing applications, element and alert management tools.* Understanding of remote access SSH, Command Line Linux.* Ability to use and manage room scheduling software.* Basic networking skills.* Working with remote desktop systems and performing IT troubleshooting skills.* Ability to analyze and troubleshoot A/V and IT problems methodically.* Ability to work with internal and external troubleshooting support partners.* Ability to work with room scheduling tools.* Excellent written and verbal communication skills.* Strong customer service skills.* Ability to ensure consistency of standards/procedures & promote efficiencies.* An ability to always maintain a constructive outlook and working attitude.* Ability to accurately record time and activities within a Service Desk system, working toward SLAs.* Familiar with HIPAA, PHI, & FERPA, and demonstrated ability to deal with sensitive data.* Ability to maintain the security and integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment system or water treatment system* This position is security sensitive* This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures* All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements* (If applicable) This position allows alternate work location per TAMU guidelines* This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems.Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff.

The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special.

From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!

Equal Opportunity/Veterans/Disability Employer.If you need assistance in applying for this job, please contact (979) 845-5154.**Useful Links:**
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