Account Manager, Moka

Booking.com is seeking a full time Account Manager for our lovely office in Moka.

You support Booking.com BV; you are responsible for informing and consulting its accommodation partners in regards to their business performance, market opportunities and industry trends. You will empower partners on how to use the system, tools and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for Booking.com’s customers.

Key Job Responsibilities and Duties

Communicating effectively : you can clearly express ideas and information to others and flex your style according to the specific situation and audience

Managing your market : you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value

Identifying and articulating Partner needs : you are capable to create value for Partners by identifying, clarifying and prioritizing partner needs

Formulating and positioning solutions : you enjoy creating “win‑win” value for partners by matching needs to relevant offerings and presenting these in compelling ways

Gaining commitment : you have the capability to move partner conversations forward and lead conversations to a successful outcome

Representing Booking.com : you can exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with partners

Self‑awareness, managing and developing yourself : you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior.

Qualifications & Skills

2+ years of experience in a relevant account management/sales function

Fluent English and French speaker and writer

Affinity or experience within e‑commerce and/or travel industry are considered a plus

Pro‑active, sense of responsibility and can work independently; team player, self‑motivated, flexible and open to change

Driver’s license and availability to travel up to 50%

Benefits & Perks – Global Impact, Personal Relevance

Annual paid time off and generous paid leave scheme including parent, grandparent, bereavement, and care leave

Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

Industry leading product discounts – up to 1400 per year – for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

#J-18808-Ljbffr