Video Monitoring Technician

Site: The Spaulding Rehabilitation Hospital Corporation

Key Responsibilities

Provide continuous observation and surveillance of assigned patients.

Verbally redirect patients from engaging in at‑risk behaviors.

Summon nursing staff if patient requires assistance using communication devices or STAT alert alarms.

Maintain visual observation at all times.

Use the Video Monitoring (VM) software proficiently.

Maintain patient confidentiality and comply with hospital policies.

Provide patient explanations as needed, without giving opinions or counseling.

Participate in hand‑off of pertinent information during shift changes.

Seek help or advice promptly if a patient poses a threat.

Collaborate in identifying and reporting patient safety issues.

Assist in removing safety hazards from patient rooms and report findings to RN.

Practice safe work procedures and participate in safety programs.

Maintain focus on observing patients with no distractions; never leave monitor station unattended.

Follow documentation requirements and keep workplace clean.

Adhere to restrictions on food, drink, and cell phone use in patient care areas.

Qualifications

High School Diploma or GED required.

Effective verbal, electronic, and written communication skills in English.

Computer proficiency; Microsoft Office experience preferred.

Ability to work variable shift schedule including evenings, nights, holidays, weekends, and travel.

Excellent interpersonal and communication skills working with diverse populations.

Self‑directed, proactive, and team‑oriented with strong problem‑solving abilities.

High level of service delivery, detail orientation, and prioritization skills.

Additional Job Details

Remote Type: Onsite

Work Location: 1575 Cambridge Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Night (United States of America)

Pay Range: $17.71 – $24.28 per hour

Grade: 2

EEO Statement
1460 Spaulding Hospital-Cambridge, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)‑282‑7642.

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