Video Processing & Intake Specialist

Job Classification: Non-Exempt
Position Summary

Reporting to the Surveillance Operations Manager (NYSIF) this position is responsible for receiving, reviewing, cataloging, processing, and managing video evidence and multimedia files. This role ensures accurate intake, proper handling, and timely processing of video content for internal teams or clients, while maintaining strict data integrity, confidentiality, and chain-of-custody standards. This is a part-time position.
Key Responsibilities

Intake & File Management

Receive, log, and track incoming video files for both surveillance and non-surveillance files
Verify file completeness, formats, and associated documentation
Maintain accurate records in case management or asset tracking systems
Organize and categorize video files according to established protocols
Video Processing

Convert videos into required formats using video processing tools/software
Extract clips, still frames, or segments as requested
Synchronize or merge multiple video feeds when necessary
Quality Control

Conduct quality checks to ensure videos are playable, complete, and meet technical standards
Identify corrupted, incomplete, or unusable files and elevate issues
Ensure adherence to compliance and regulatory requirements
Data Integrity & Security

Maintain strict chain-of-custody documentation for all video evidence
Ensure confidentiality and secure handling of sensitive media
Follow company and legal guidelines for data protection and storage
Collaboration & Support

Work closely with the operations manager and assistance operations manager.
Provide processed video outputs in requested formats and timelines
Communicate intake issues, delays, or technical concerns clearly
Qualifications

High school diploma or equivalent (Associate's or Bachelor's preferred)
0-2 years of experience in video processing, digital media handling, or data intake (or related field)
Familiarity with video formats (MP4, AVI, MOV, etc.) and file conversion tools
Strong attention to detail and organizational skills
Ability to manage multiple files and tasks efficiently
Ability to work a part-time schedule of 20 hours per week, 8:00 a.m.-1:00 p.m. EST
Physical Demands And Work Environment

While performing the duties of this job, the employee is in an office setting. The employee is regularly required to sit for long periods and operate a computer for long periods. Communicates on a regular basis with supervisors, clients, field investigators and office staff via telephone and email.

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