Search Analyst (Ecommerce)

Search Analyst (Ecommerce) – Exempt Position
City Electric Supply (CES) – Onsite Position - 400 South Record Street, Dallas, TX 75202

City Electric Supply offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, and internal growth potential.

About City Electric Supply
CES is a family‑owned electrical wholesaler with a worldwide service network and local store personal service. With over 7,400 employees at over 1,000 branches, we have grown for more than 65 years while keeping our core value of empowering local business decisions.

Summary
We are looking for a data‑driven Search Analyst to improve the onsite search experience and drive measurable business outcomes. This role focuses on analyzing search behavior, identifying gaps in results, and partnering with engineering, marketing, and product teams to optimize relevance, conversion, and customer experience. The role directly influences revenue by ensuring customers can quickly find the right products.

Essential Job Functions

Analyze onsite search data to identify trends, gaps, and opportunities.

Identify high‑volume, low‑converting queries and recommend improvements.

Audit product data quality impacting search (titles, attributes, taxonomy).

Partner with engineering to improve ranking logic and query handling.

Work with data/PIM teams to improve data structure and enrichment.

Identify and resolve poor search results, irrelevant rankings, and missed matches.

Recommend boosts/bury rules based on performance data.

Monitor and report on key metrics (Conversion Rate, Zero‑result Rate, CTR, Search Exit).

Build and maintain synonym libraries (e.g., “18V” = “M18”, “wire” = “cable”).

Identify missing or inconsistent attributes (e.g., voltage, brand, category).

Follow content standards, SEO guidelines, and governance best practices.

Education / Experience

Bachelor’s degree in marketing, communications, information technology, business, or a related field preferred.

2–5 years of experience in e‑commerce, digital analytics, or search optimization.

Strong analytical skills with experience working with large data sets and identifying patterns.

Familiarity with CMS platforms, SEO/SEM, product data management, and digital merchandising.

Competency

Strong organizational, project management, and execution skills.

Knowledge of digital content best practices, e‑commerce platforms, and category management.

Experience with tools such as Google Analytics or Adobe Analytics.

Proficient in Excel, Power BI, and other Microsoft Office products.

Benefits Offered

401(k) company match program.

Short‑term and long‑term disability insurance.

Basic and AD&D Life Insurance paid by the company.

Employee Assistance Program.

Auto and Home Insurance discount.

Paid Time Off and 7 paid holidays.

Paid pregnancy, parental, and adoption leave programs.

Employee discount program.

Training programs.

Internal growth opportunities in a fast‑growing company.

In some jurisdictions, state or local laws address sick leave or other leaves of absence. This policy applies only to the extent it does not conflict with applicable law.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

EEO Statement
We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re‑assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation based on race, color, religion, genetic information, national origin, sex, sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability, citizenship status, service member status, or any other category protected by federal, state, or local law. We support protected veterans and individuals with disabilities through our affirmative action program.

Attention Applicants
If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at HRServices@cityelectricsupply.com or 1‑855‑571‑2477.

City Electric Supply is a drug‑free workplace. For further information about CES, visit www.cityelectricsupply.com.

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