Promotions Associate ($500 Hiring Incentive)

Events & Promotions Representative
Reporting directly to the Marketing Manager, the Events & Promotions Representative will be responsible for execution of all events and promotions held at JACK Thistledown Racino.

Responsibilities

Prepares promotion areas for promotions and events.

Executes promotions, assisting patrons by helping them swipe into invitation programs, distributing gifts, and aiding with any promotion‑related task.

Staffs special event registration areas.

Ensures that promotion/event areas are stocked with necessary supplies and decorations, and secures items at the conclusion of the promotion/event.

Ensures collateral material for promotions and events are displayed prior to and recovered at the conclusion of each project.

Ensures guests qualify for entry by swiping their card in CMP.

Uses Atrient and Power Kiosk to track players and verify qualification for promotions when applicable.

Ensures data is accurate and maintains integrity of data.

Promotes ClubJACK programs and card membership.

Verifies all funds or gift card values at the beginning and end of each shift.

Ensures accountability of all transactions through verification and documentation of exchanges.

Balances and maintains the promotions bank (gift cards and cash).

Ensures that all prize‑winner forms are completed properly and turned in for processing.

Tracks inventories and expenses for each assigned project.

Acts as a role model and presents oneself as a credit to JACK Thistledown and JACK Entertainment, encouraging others to do the same.

Meets attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

Other duties as assigned by the department.

Inventories promotional merchandise on a daily, weekly, bi‑weekly, or monthly basis as requested, updating the Marketing Manager.

Maintains records, charts, and graphs of promotions on a monthly basis.

Knowledge, Skills & Abilities

Must have Excel and Microsoft Office knowledge at an above proficient level.

Must be able to work independently.

Must be able to sit, stand or walk for long periods of time (4 hours).

Must be able to respond calmly and make rational decisions when handling employee conflicts.

Must be able to maneuver throughout all areas of the property from floor to floor either by stairways (minimum of 20 steps) or escalator.

Must be able to lift and carry up to 50 lbs.; and have the ability to push, pull, reach, bend, twist, stoop and kneel.

Respond to visual and aural cues.

Must have the manual dexterity to operate a computer and other necessary office equipment.

Must be able to tolerate areas containing dust, loud noises and bright lights.

Must be able to work varied shifts, weekends and holidays as needed.

Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.

Ability to speak distinctly and persuasively.

Must be able to read, write, speak and understand English.

Education and Experience

High School Diploma or GED equivalent required.

Must be able to deal with guests in a casino environment.

Must have previous experience in the hospitality, retail or casino industry.

Must be able to get along with co‑workers as a team.

Must present a well‑groomed appearance.

Must be 21 years of age.

Required Certification / License

Must be able to obtain an Ohio Lottery Commission license.

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