Senior Audio-Visual Technician

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals.

About the Department
The Audio-Visual (AV) Services team delivers seamless technology support for executive meetings, events, and conference spaces. The team partners closely with Information Technology (IT) and Facilities to maintain high-performance conferencing environments. Professionals here operate in a fast-paced, service-driven setting, supporting critical business interactions and high‑visibility events. Joining this team offers exposure to executive stakeholders and advanced enterprise collaboration technologies.

How You Will Add Value

You will provide onsite AV and video conferencing support for meetings.

You will act as an escalation point for complex AV issues.

You will troubleshoot audio, video, and control system problems.

You will coordinate and support live meetings and events.

You will manage Microsoft Teams Rooms and Zoom Rooms systems.

You will perform maintenance and system health checks.

You will partner with IT and Facilities on room technology standards.

You will support large‑scale and hybrid events end-to-end.

You will recommend improvements to tools and processes.

What Will Help You Be Successful In This Role

5+ years of AV and conferencing support experience.

Experience supporting executives and critical business meetings.

Advanced troubleshooting in live event environments.

Experience operating at a senior support level.

Proficiency with AV control systems (e.g., Logitech, QSC, Crestron).

Experience supporting enterprise conference room environments.

Strong communication and customer service skills.

Ability to manage stakeholders in high‑pressure situations.

Work Schedule & Location

Onsite in New York City.

Ability to work early mornings and evenings as needed for special events.

Benefits
Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non‑monetary—designed to support their well‑being and recognize their time, talents, and results. Employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package that includes a range of competitive healthcare options, insurance, and disability benefits; employee stock investment program; learning resources; career development programs; reimbursement for certain education expenses; paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays); and a motivational wellbeing program. The annual salary for this position is expected to range between $120,000 – $130,000, depending on location and level of relevant experience, plus discretionary bonus.

Three weeks paid time off the first year

Medical, dental and vision insurance

401(k) Retirement Plan with 85% company match on your pre‑tax and/or Roth contributions, up to the IRS limits

Employee Stock Investment Program

Tuition Assistance Program

Purchase of company funds with no sales charge

Onsite fitness center and recreation center*

Onsite cafeteria*

Only applicable at certain locations

Equal Opportunity Statement
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, colour, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

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