Sales Coordinator/ Office Administrator

Alexander Associates, Inc. (AAI) is seeking a responsible and energetic individual to join our sales agency as a Sales Coordinator/Office Administrator. This position will support our team of Sales Engineers and handle day-to-day inside sales and office management at our office on Telegraph Road in Bloomfield Hills, MI. This position requires the successful candidate to be in person in our Bloomfield Hills, Michigan office. Remote work is not available for this role.

Who we are:

Alexander Associates, Inc. (AAI) is a manufacturers' representative firm. Our differentiator is technical competency in manufacturing processes and the integration of mechanical components into our customers’ assemblies. We recognize that local representation and meeting face-to-face have immense value and have built strong relationships in the automotive industry during our 40-plus years in business. Our job is to support our customers’ strategic goals for growth by bringing them new and exciting opportunities. Learn more about us at alexai.com.

Our Values:

Integrity in everything we do. When you tell the truth, you don’t need to remember what you said.

Act with urgency. Responsiveness is the key to an effective service business.

Provide value to every communication. Don’t just forward an email, understand the request and frame it in your own terms.

Be accountable. Take extreme ownership of your actions and the resulting outcomes. Be accountable for your attitude, effort, and how you treat others.

The Sales Coordinator/Office Administrator plays a critical role in supporting sales execution and maintaining operational discipline across the organization. This position ensures that sales processes, customer communications, and internal workflows are managed with accuracy and consistency.

The role combines sales operations leadership, office administration, and executive-level support, helping direct leadership attention to the highest-value activities, while ensuring day-to-day business functions run smoothly and efficiently. Success in this role requires initiative, sound judgment, and the ability to manage multiple priorities while reinforcing accountability and follow-through.

Support implementation of CRM for prospect and quote pipeline tracking.

Manage CRM as needed for individual Sales Engineers to ensure pipeline integrity.

Report the team metrics and support forecasting.

Key Responsibilities – Executive and Administrative Support

Draft, send, and manage emails on behalf of executive leadership as appropriate.

Track and follow-up on customer and principal action items to ensure timely resolution.

Prepare briefs, summaries, and supporting documentation.

Provide administrative coordination support to executive leadership as needed.

Key Responsibilities – Office Management

Maintain overall office readiness and organization, including ordering supplies and monitoring inventory levels.

Coordinate with IT vendors and service providers to address technical issues and maintain operational continuity.

Support in-office meetings and customer visits, including preparation of meeting spaces and materials.

Serve as the initial point of contact for visitors and incoming communications.

Coordinate meeting logistics and related arrangements as needed.

Minimum Qualifications*:

Must be 18 years old or older

Must possess a high school diploma or equivalent

Associate’s or Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience in sales operations or administrative support.

Candidates must be legally authorized to work in the United States. The employer does not provide visa sponsorship for this position.

2+ years of experience in sales operations, administrative support, or office management

Proficiency in Microsoft Outlook, Excel, CRM systems and AI prompting/usage

Type minimum 60 words per minute

Able to work independently

Valid driver’s license – must have reliable transportation

*Skills and experience will be evaluated through the interview and assessment process.

What Success Looks Like in This Role:

A successful Sales Coordinator/Office Administrator consistently demonstrates…

Strong attention to detail in written communication, data entry, and documentation

Clear, polished communication with customers, manufacturers, and internal team members

Thorough follow-up and the ability to manage projects and open items through completion

Organized systems for tracking sales activity, customer information, and office operations

Flexibility and focus when balancing multiple priorities in a structured environment

Professional interaction across varying levels of seniority

Initiative and self-motivated in completing work with minimal supervision

Sound judgment and discretion when handling confidential business information

Essential Physical Functions and Work Environment:

Ability to work independently, manage competing priorities, and meet deadlines with minimal supervision.

Ability to perform work in a structured, deadline-driven environment.

Ability to communicate effectively in writing and verbally, including participation in in-person, telephone, and video meetings.

Prolonged stationary work is required while performing computer-based tasks, including reviewing information on a screen and preparing, editing, and processing documents and data.

Frequent use of a computer, keyboard, mouse, and standard office equipment is required.

Ability to move within the office environment as needed to access files, equipment, and meeting spaces.

Ability to move office materials and equipment weighing up to 10 pounds as part of routine office tasks, and up to 25 pounds on an occasional basis

Alexander Associates, Inc. offers a competitive compensation package along with a pleasant, professional work environment.

Hourly wages with average annual compensation ranging from $55-65K (negotiable).

Next Steps:

We are seeking top talent. If your experience includes the items listed above and you are interested in joining our team, apply today. We look forward to speaking with you!

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

We are a smoke-free workplace.

Alexander Associates, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability status, age, genetic information, protected veteran status, height, weight, marital status, or any other characteristic protected by law.

Alexander Associates, Inc. is committed to the full inclusion of all qualified individuals. As part of this commitment, Alexander Associates, Inc. will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment please note with application.

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