Lead Engineer I, Technical Product Management

KPMG is currently seeking a Lead Engineer, Technical Product Management to join our Digital Nexus technology organization.

Responsibilities:

Serve as a senior point of contact for Avature production and non‑production issues, including job posting visibility, workflow failures, integration issues/failure, candidate issues, onboarding defects, and system configuration errors.

Provide ongoing status updates to internal stakeholders on high‑priority incidents and defects, including vendor‑managed cases and executive‑level communications when required.

Act as the primary operational liaison with Avature and/or internal stakeholders to drive issue resolution from investigation through resolution.

Identify recurring support patterns and recommend process or configuration improvements to reduce incident volume and improve recruiter and candidate experience.

Configure Avature ATS, CRM, and portal functionality, including workflows, forms, job and candidate record fields, and datasets.

Manage change requests and enhancements, ensuring alignment with approved business requirements and technical constraints; manage a team of offshore support resources, responsible for training and development, and tier 2 escalations.

Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment.

Qualifications:

Minimum five years of recent demonstrated hands‑on experience administering or configuring Avature ATS (configuration, workflows, integrations, reporting).

Bachelor's degree from an accredited college or university is preferred; high‑school diploma or GED required.

Strong understanding of end‑to‑end recruiting and onboarding processes within large, complex organizations.

Proven experience managing vendor relationships and coordinating issue resolution across external and internal technical teams.

Experience gathering and documenting business requirements and producing system documentation; ability to analyze system defects, integration logs, and business requirements to drive effective resolution.

Excellent written and verbal communication skills, including executive‑ready status reporting.

Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG LLP will not sponsor U.S. work visas for this opportunity.

Equal Employment Opportunity
KPMG is an equal‑opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Benefits
The total rewards package includes medical, dental, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well‑being benefits. KPMG provides paid time off, personal time off, and two breaks each year, as well as holiday observances per the calendar. Eligibility is based on job classification, standard work hours, and years of service.

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