Sales Outreach Coordinator

Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Wellness resources

Sales & Outreach Coordinator Base Salary: $45,000 + Commission

About Us
Complete Playground is the ultimate destination for inclusive family fun in the heart of New York City. As the largest indoor playground in Manhattan, our 40,000‑square‑foot facility is a vibrant urban oasis featuring wall climbing, slides, interactive play zones, and a specialized fidget wall. We provide a safe, inclusive environment for kids of all neurodiverse backgrounds, including a top‑notch sensory space designed to help children relax and recharge.

Position Overview
We are seeking a results‑driven Sales & Outreach Coordinator to drive the growth of our primary revenue streams, including school field trips, birthday parties, and seasonal camps. This is a high‑energy, outward‑facing role designed for a motivated individual who enjoys building relationships and closing deals. The ideal candidate is a proactive communicator who can identify new business opportunities, manage a sales pipeline, and represent the Complete Playground brand to local schools, community groups, and families. This role offers a base salary with a commission structure, rewarding you directly for the bookings you secure.

Key Responsibilities

Lead Generation: Identify and proactively reach out to local NYC public and private schools, daycare centers, and community organizations to book field trips and group outings.

Birthday Party Sales: Manage incoming inquiries for birthday parties, conduct facility tours for prospective families, and upsell premium packages and add‑ons.

Camp Recruitment: Drive enrollment for summer, holiday, and mini‑camps through targeted outreach and follow‑up with our existing customer database.

CRM Management: Maintain accurate records of all leads, communications, and bookings using our internal tracking systems to ensure a seamless handoff to the events team.

Relationship Management: Develop and maintain long‑term partnerships with “frequent flyer” organizations to secure recurring annual bookings.

Outreach: Assist the marketing team by identifying local community events or fairs where Complete Playground should have a presence to capture new leads.

Performance Tracking: Report weekly on sales activities, lead conversion rates, and revenue generated against monthly targets.

Requirements

Experience: 1–2 years of experience in sales, telemarketing, or a customer‑facing role. Experience in the education or family entertainment sector is preferred.

Communication Skills: Exceptional verbal and written communication skills; comfortable making cold calls and delivering presentations to school administrators.

Social Personality: Outgoing and persuasive with the ability to articulate the value of an inclusive play environment.

Organization: Strong ability to manage multiple leads simultaneously and follow up consistently.

Ambition: Highly motivated by a commission‑driven structure and eager to exceed revenue goals.

Availability: Primary hours are Monday through Friday, with occasional weekend availability required to meet with parents during high‑traffic times.

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