Head of Brand Success — Live Commerce Growth

Hemster is seeking a Director of Client Success based in New York, NY, to transform trial partnerships into long-term agreements with fashion brands. The role includes managing client experiences through a structured trial process, conducting effective debriefs, and leading a small team to ensure consistent relationship growth. Candidates should have experience in high-velocity environments, strong engagement with decision-makers, and skills in managing live events. Compensation ranges from $170K to $185K, reflecting the role's impact on client retention.
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