Social Media Sales Specialist

Social Media Sales Specialist

Location: Remote Employment Type: Full-Time Compensation: $1,800

$2,000 USD/month
About the Role
We are seeking a highly motivated and sales-driven Social Media Sales Specialist to join a fast-growing travel and hospitality company specializing in all-inclusive vacation experiences.
This role is focused on converting social media engagement into real sales opportunities. You will interact directly with users who engage with vacation deal content across platforms such as TikTok, Instagram, Facebook, and other social channels.
The ideal candidate is highly responsive, confident communicating in English, comfortable with social selling, and able to turn conversations into bookings through fast, personalized, and customer-focused interactions.
Key Responsibilities
Social Media Engagement & Visibility
Monitor and actively engage with followers across TikTok, Instagram, Facebook, and other platforms
Respond to comments, direct messages, and inquiries in real time
Increase post visibility and engagement through active participation and conversation management
Support brand presence by maintaining a professional and engaging communication style
Social Sales & Lead Conversion
Identify and prioritize high-intent customer inquiries from comments and DMs
Provide accurate, friendly, and persuasive responses regarding destinations, resorts, and travel deals
Deliver personalized quotes and booking guidance through private messages
Share booking links and assist customers throughout the reservation process
Proactively follow up with leads to improve conversion rates and move customers through the sales funnel
CRM & Sales Support
Maintain accurate records of customer interactions, quotes, and conversions in CRM systems
Collaborate with sales, marketing, and customer service teams to ensure consistent messaging
Escalate complex inquiries when necessary
Assist in improving workflows, templates, automations, and response efficiency
Requirements
Fluent English at a near-native level (written and spoken)
Minimum 2 years of experience in:
Social media engagement
Social commerce
Digital customer service
Online sales or customer-facing roles
Proven ability to generate or support sales through social media platforms
Experience working with TikTok, Instagram, Facebook, and Meta Business Suite
Familiarity with CRM systems such as HubSpot or Salesforce
Strong multitasking and communication skills
Ability to work efficiently in a fast-paced environment with a high volume of interactions
Comfortable handling customer conversations and sales opportunities simultaneously
Preferred Qualifications
Experience in travel, hospitality, tourism, or ecommerce industries
Experience with DM automation tools and social selling workflows
Background in customer service and inside sales environments
Strong understanding of social media engagement strategies and conversion tactics
What We're Looking For
Sales-oriented mindset with strong customer communication skills
Fast response time and strong sense of urgency
Organized and detail-oriented professional
Positive attitude and ability to work independently in a remote environment
Passion for travel, customer experience, and social media engagement
Compensation & Benefits
Base Salary: $1,800

$2,000 USD/month
Fully remote work environment
Opportunity to grow within a fast-paced and collaborative team
Exposure to social commerce and digital sales strategies
Long-term career development opportunities
Important Notes
This role is highly focused on social media engagement and sales conversion
Candidates must be comfortable working in a fast-paced, customer-facing environment
Strong written English communication skills are critical for success in this role
This is a remote/telecommute position.