Production Support Supervisor

Production Support Supervisor

Kao Collins Inc - Cincinnati, OH (Bond Hill area)

Kao Collins is part of the Kao Corporation, which is a global leader in the personal hygiene, laundry, food, cosmetic, and specialty chemical products. Having been selected among the

World's Most Ethical Companies for 16 consecutive years , we are a company with a purpose and strong corporate values.

At Kao Collins , we formulate and manufacture innovative inkjet inks for high-speed printing, single-pass printing, and wide-format printing using a variety of technologies. We are stretching the limits of what inkjet can print on, like ceramics, textiles and the first water-based ink for flexible film packaging.

Experience the Kao Collins Team: https://www.youtube.com/watch?v=tpdtoXcj65s

Kao Collins offers:
Generous PTO / Vacation Plan
Sick Time, 11-Paid Company Holidays, Floating Holidays
Medical, Dental and Vision Benefits, effective On Your First Day
401(k) and Company Match
POSITION SUMMARY

The Production Support Supervisor is responsible for overseeing production support operations to ensure materials, processes, and workflows are properly executed to support efficient and accurate production. This role supervises personnel, coordinates daily activities, and ensures compliance with company standards, customer specifications, and regulatory requirements. The supervisor promotes quality, safety, and continuous improvement while supporting on-time production performance.

Duties and Responsibilities

Supervision & Leadership

Lead and maintain an "on floor" presence for the Production Support team.
Set priorities, assign work, and monitor daily workflow.
Train, mentor, and evaluate employees; identify and address training needs.
Conduct performance reviews and provide feedback.
Interpret company policies and enforce safety and compliance standards.
Production Support Operations

Oversee label creation, cartridge/container preparation, filling, labeling, and packaging.
Ensure support materials meet customer specifications and quality standards.
Review batch tickets and troubleshoot discrepancies in finished products.
Coordinate activities to ensure production schedules and output targets are met.

Quality, Compliance & Safety

Ensure adherence to GMP, safety policies, and regulatory requirements.
Monitor processes to ensure accurate, high-quality production output.
Oversee team compliance with operational and safety procedures.
Support quality investigations and corrective actions as needed.

Process Improvement & Coordination

Identify and resolve production issues related to scheduling, staffing, equipment, or quality.
Collaborate with production, quality, and other departments to resolve operational challenges.
Drive continuous improvement initiatives aligned with company standards.
Knowledge, Skills, and Abilities

Education & Experience

Associate or bachelor's degree in a technical, scientific, or related field preferred
3-6 years of experience in a manufacturing or production environment
Minimum of 2 years of supervisory or team leadership experience
Experience in a GMP-regulated environment required
Experience working in production support, packaging, or chemical/ink manufacturing environments preferred, including hands-on experience with light machinery, labeling, filling, and packaging operations
Technical & Functional Skills

Strong knowledge of Good Manufacturing Practices (GMP) and standard operating procedures (SOPs)
Experience supporting internal and external audits, inspections, and documentation requirements
Working knowledge of quality systems, including deviation investigation and corrective and preventive actions
Ability to ensure accurate batch documentation, traceability, and compliance with customer specifications
Experience with ERP systems required (Process Pro or Global preferred)
Ability to analyze operational data, identify issues, and implement corrective actions
Strong attention to detail and documentation accuracy
Leadership & Soft Skills

Ability to lead, coach, and develop production support personnel
Strong communication and collaboration skills across departments
Ability to manage multiple priorities and meet production schedules
Demonstrated problem-solving and decision-making capability
Self-directed, organized, and accountable
PHYSICAL REQUIREMENTS

Frequent standing, walking, bending, and lifting throughout the workday
Ability to lift up to 50 lbs regularly
Ability to lift or move heavier materials (up to 75 lbs) with assistance or mechanical equipment
Ability to push, pull, and maneuver pallets, drums, and material containers using appropriate equipment (e.g., pallet jacks, drum handlers)
Exposure to typical production/warehouse conditions, including heat, cold, noise, dust, and fumes
Visual abilities include close vision, distance vision, and depth perception

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Kao Collins is an equal opportunity employer. Kao Collins does not discriminate on the basis of race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, disability, religion, age, or veteran status in its education or employment programs or activities.