Client Services Manager - BPO CX Leader & Growth Driver

MCI Careers is hiring an Experienced Client Services Manager in Killeen, Texas, to manage client relationships and ensure consistent service delivery within the contact center. The ideal candidate will oversee SLAs and KPIs while delivering insights and supporting account growth. Candidates should have over 3 years in client services within a BPO, strong communication skills, and the ability to manage multiple accounts. Benefits include PTO, health coverage, and career growth opportunities.
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