Marketplace Ecommerce Specialist Job at Bloomingdale's Inc. in New York

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview
The Marketplace Ecommerce Specialist will support the growth of Bloomingdale’s Marketplace business through three primary areas of focus: Live-to-Site Operations, Site Merchandising, and Offshore Team Management.

This role will drive operational excellence across product onboarding, PDP quality, and live-to-site execution for a diverse portfolio of both luxury and non-luxury Marketplace partners. The ideal candidate is highly detail‑oriented, operationally strong, and an effective communicator who can professionally represent the Bloomingdale’s brand in both internal and external partner interactions.

This individual will serve as a key operational partner across Marketplace Strategy, Site Merchandising, Marketing, and external vendors to ensure products launch efficiently, accurately, and in alignment with Bloomingdale’s digital standards and customer experience expectations.

A critical component of this role is leading and managing an offshore catalog data validation team of approximately 20 associates. This individual will be responsible for prioritizing workflows, maintaining quality standards, improving operational processes, and driving consistency across a rapidly growing Marketplace assortment.

Success in this role will be measured by speed‑to‑site, PDP quality and completeness, catalog accuracy, operational efficiency, and overall site integrity.

This position reports to the Director, Marketplace Strategy.

Essential Functions
You will serve as a key operational partner responsible for driving efficient live‑to‑site execution, maintaining PDP quality standards, and supporting the overall digital customer experience across Bloomingdale’s Marketplace business.

Marketplace Operations & Live-to-Site

Manage and support the end-to-end live-to-site process for Marketplace products, ensuring timely and accurate product launches

Troubleshoot product onboarding, catalog, and PDP workflow issues to maintain operational efficiency and site accuracy

Partner cross-functionally with site merchandising, marketing, and vendors to facilitate approvals and launch readiness

Track products tied to key marketing campaigns and exposures to ensure product availability and site readiness

PDP Quality & Site Experience

Support luxury and non-luxury Marketplace partners through PDP content submission, validation, and optimization processes

Review site experience regularly to identify opportunities to improve PDP quality, discoverability, and overall site integrity

Partner with Site Merchandising teams to support navigation strategies, product attribution, and PDP enhancements including imagery and video optimization

Maintain and update internal and vendor-facing PDP guidelines, SOPs, and process documentation

Offshore Team Leadership & Process Improvement

Lead, coach, and prioritize workstreams for an offshore catalog data validation team of approximately 20 associates

Ensure high-quality execution through workflow management, quality assurance processes, and ongoing training

Identify operational gaps and drive process improvement initiatives to support Marketplace scalability and efficiency

Establish best practices and documentation standards to improve consistency across Marketplace operations

3+ years of related experience

Strong understanding of Bloomingdale’s PDP requirements, catalog operations, and live-to-site processes

Experience leading or managing teams in a fast-paced environment

Strong communication and stakeholder management skills, with the ability to work effectively with both internal teams and external vendor partners

Ability to professionally represent the Bloomingdale’s brand in interactions with both luxury and non-luxury Marketplace partners

Customer-centric mindset with strong attention to detail and a passion for enhancing the digital customer experience

Ability to prioritize effectively and execute with urgency in a fast-paced environment

Experience leading cross-functional initiatives and driving operational improvements

Strong problem-solving skills with the ability to identify issues, troubleshoot workflows, and implement scalable solutions

Excellent organizational skills with the ability to manage multiple priorities simultaneously

Advanced computer skills including Microsoft Office Suite, particularly Excel

Maintains confidentiality and security of sensitive company information

Ability to work a flexible schedule based on department and Company needs

Essential Physical Requirements

Prolonged periods of sitting, with occasional standing and walking

Ability to bend, reach, hear, and communicate as needed

Continuous use of computers and standard office equipment

Ability to lift and move up to 25 lbs. as required

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Blue Mercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

Job Info

Job Identification 88061

Job Category Digital

Posting Date 05/14/2026, 11:58 AM

Locations 28-07 Jackson Avenue, Long Island City, NY, 11101, US

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