Advertiser Success Manager (Retail)

Requirements

3–5+ years of account management experience, ideally with enterprise retail or eCommerce clients in digital advertising

Proven track record of driving account growth through upselling and strategic account management

Strong analytical skills with the ability to interpret data and translate insights into action

Experience working with performance metrics such as ROAS, CPA, AOV, and conversion rate

Excellent communication and presentation skills, both in-person and virtual

Ability to engage and influence stakeholders at multiple levels, including executives

Strategic thinker comfortable solving complex business challenges quickly and creatively

Self-motivated, proactive team player with strong ownership and sense of urgency

Strong interpersonal skills and ability to collaborate cross-functionally

Bachelor’s degree required

What the job involves

As an Advertiser Success Manager at adMarketplace, you’ll own and grow a portfolio of leading retail and eCommerce brands, helping them unlock new revenue and scale performance through data-driven strategy

Acting as a trusted advisor, you’ll turn insights into action, identifying opportunities, challenging the status quo, and delivering measurable impact across the full retail funnel, while partnering with clients to capitalize on the next generation of AI-powered search and discovery

You’ll play a key role in helping brands navigate and win in an evolving search landscape, where new AI-driven experiences are reshaping how consumers find and engage with products

Manage and grow relationships with enterprise retail and eCommerce advertisers, delivering a high-touch, consultative experience

Serve as a strategic advisor, aligning client objectives (e.g., revenue growth, customer acquisition, efficiency) with performance strategies

Develop and execute account plans aligned with retail KPIs such as ROAS, CPA, AOV, and conversion rate

Leverage data and insights to identify trends in consumer behavior, seasonality, and product performance

Drive revenue growth through upselling and cross-selling within existing accounts

Identify opportunities tied to retail moments (e.g., peak seasons, promotions, product launches) to scale performance

Guide clients through strategic decision-making using data-backed insights and a challenger/consultative approach

Lead Quarterly Business Reviews (QBRs), translating performance data into clear insights and forward-looking strategies

Build strong relationships with stakeholders, including executive-level clients

Partner cross-functionally with Sales, Product, and Campaign Management to ensure seamless execution and alignment

Contribute to team knowledge sharing, retail vertical insights, and best practices

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