Coordinator, Marketing & Audience Engagement

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Coordinator, Marketing & Audience Engagement
Full Time David Geffen Hall, New York, NY, US

3 days ago Requisition ID: 1094

Salary: $60,883.00 Annually

About the New York Philharmonic

The New York Philharmonic connects with millions of music lovers each season through live concerts in New York and around the world, as well as broadcasts, recordings, and education programs. After returning to a transformed David Geffen Hall in 2022, the Orchestra is acting on a renewed commitment to building on a legacy of more than 180 years, serving as a platform for today’s greatest musical artists and connecting with our communities. Gustavo Dudamel will become the Philharmonic’s Oscar L. Tang and H.M. Agnes Hsu-Tang Music and Artistic Director beginning at the start of the 2026-2027 season.

About the Role

The New York Philharmonic seeks a

Coordinator, Marketing & Audience Engagement

to join the Marketing team. This position works closely with the Associate Director, Loyalty Marketing and Audience Insights to support audience loyalty and development initiatives including on-site events and activations, subscriber recognition, partnerships, and focused communication.

This role is ideal for an early career arts professional who is eager to grow their skills across a variety of direct marketing efforts while helping create meaningful connections between audiences and the Philharmonic experience.

Your Day-to-Day

Audience Loyalty

Support initiatives to grow audience loyalty, increase lifetime value, and drive retention, including the annual subscription campaign

Execute loyalty activations and events (e.g., subscriber receptions) in collaboration with internal teams and external partners

Partner across Marketing, Customer Relations, and Digital to ensure consistent messaging and a cohesive customer experience

Manage loyalty merchandise and vendor relationships, including sourcing, inventory, and fulfillment

Track and monitor loyalty-related expenses to stay aligned with budget

Audience Development Responsibilities

Support audience growth and engagement through lobby activations, community partnerships, and off-site events

Help acquire and engage new audiences through promotions, giveaways, and email capture/engagement initiatives

Additional Responsibilities

Provide support for Email Marketing initiatives as well as ad-hoc department-wide projects when the need arises.

Support Associate Director, Loyalty Marketing and Audience Insights with execution of audience surveys.

Miscellaneous duties as assigned.

What you Bring to the Team

Qualifications

Experience working in performing arts or theatre is desirable

Experience with campaign management tools and database management (i.e. Tessitura) is a plus

Strong written and verbal communication skills

Demonstrated proficiency with Microsoft Excel and strong data literacy

Ability to work occasional evenings and weekends as needed

Who You Are

Passionate about music or arts marketing

Curious or passionate about marketing and audience loyalty

Collaborative, service oriented and work well with diverse teams

Organized and detail oriented

Professional and discreet when handling confidential information

Work Arrangement

This position operates in a hybrid work environment. Candidates should expect a regular in-office presence, particularly during the first several months, to support onboarding, relationship building, and operational integration. Ongoing hybrid flexibility is available based on role responsibilities and organizational needs.

The New York Philharmonic offers a competitive salary and comprehensive benefits package to our full-time employees including:

Medical, Dental, and Vision coverage from Day 1

Employer contributions to the 403(b) plan after one year of employment

Employer-paid Life and Disability insurance

12 Holidays

Access to world-class performances and events

Everyone Belongs Here

The New York Philharmonic is an Equal Opportunity Employer and does not discriminate on the basis of age, immigration or citizenship status, color, disability, ethnicity, gender, gender identity, marital and partnership status, national origin, race, religion, sexual orientation, veteran or active military service member or any other characteristic protected by federal, state or local laws in its employment policies.

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