Manager of Media Services

Job Purpose

The manager is responsible for oversight of instructional technology and media services operations at all Columbia State campuses. The position is non‑exempt and is primarily located at the Columbia Campus, with travel to other campuses as needed.

Essential Functions

Oversee operations and maintenance of desktop video conferencing equipment and software to ensure consistent functionality and user satisfaction.

Evaluate instructional presentation equipment periodically and recommend optimal configurations and upgrades to meet evolving instructional needs.

Plan and procure equipment, materials, and services to support ongoing improvements in media services.

Participate in regular training activities to maintain current knowledge and skills in media technologies and instructional support.

Prepare budget requests and manage expenditures to keep operations within annual budget guidelines.

Maintain accurate records and prepare reports as needed.

Maintain an accurate inventory of all instructional presentation media equipment and supplies.

Update and manage content on the media services website to ensure information remains current and accessible.

Collaborate with the Dean of Academic Engagement and Innovation to plan and implement institutional support for instructional technology.

Direct and supervise the Coordinator of Media Services (Williamson Campus) and Coordinator of Theater and Media Services to ensure seamless operations.

Provide development, oversight of programs and services that contribute to enrollment, progression, retention, and graduation growth for the service area.

Supplemental Functions

Provide backup support to the Coordinators of Media Services as needed.

Participate in institutional and external committees as appropriate.

Education, Training, and Experience

Bachelor’s degree in audiovisual technology, broadcasting, instructional technology, or a related field.

Minimum of five years of work experience in audiovisual technology, broadcasting, or instructional technology in an educational environment.

Knowledge, Skills, and Abilities

Strong analytical and troubleshooting skills for resolving system issues.

Strong communication and customer service skills.

Organizational, planning, and supervisory skills.

Ability to relate to faculty, students, staff, and the public.

Ability to work a flexible schedule.

Working Conditions

Typical office environment with standard sitting and movement.

Occasional lifting and transporting of audiovisual and electronic equipment up to 25 pounds.

Travel required to all Columbia State campuses as needed.

Titles Supervised

Coordinator of Media Services, Williamson Campus

Coordinator of Media Services and Theater

Contract Technicians

Student Workers

Salary Range and Location
Hiring salary range: $56,680 – $68,010. Position is based at the Columbia, TN campus.

Benefits

Vacation and sick leave

14 paid holidays

Medical, dental, vision, and life insurance

Retirement plans

Optional 401(k) and 403(b) deferred compensation plans

Educational benefits for the employee and their spouse/dependents

Equal Employment Opportunity Statement
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

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