Sales Coordinator

Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Sales Coordinator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award‑winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you’ll get

Compulsory stays with breakfast included at all Dorchester Collection hotels – stay once a year at each hotel (subject to availability and seniority terms)

50% off at bars and restaurants within all of our Dorchester Collection hotels

World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)

Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala

Free Meals on Duty

Exclusive Access to a discount platform featuring 1,000s of retailers

Competitive Medical, Dental, Vision Benefits

Competitive retirement scheme

Compensation of $28.44 per hour

What you’ll do

Perform general administrative and clerical functions including sending emails, answering phones, word processing, photocopying, and mail distribution.

Prepare sales-related documents such as proposals, contracts, agreements or letters, and handle initial inquiries for individual reservations and group booking requests.

Coordinate with the Global Contact Center and compile weekly and monthly sales activities for the DC weekly report and other reporting requirements as requested.

Gather materials and assemble information packages (e.g., brochures, sales kits, promotional materials) to ensure guests receive the best experience.

Assist in establishing relationships with other departments and execute outgoing correspondence (proposals, contracts, email messages) to maintain brand image.

Fulfill guests and clients special requests involving room assignments, preferences and special occasions.

Report and work with other positions to resolve any imperfections or issues that arise in the hotel.

Communicate with other departments to maintain alignment across the hotel.

Perform physical tasks such as reaching, lifting (10–30 lbs), bending, stooping, kneeling, crouching, twisting, and operating office equipment requiring repetitive hand movement.

Work varying schedules, including weekends and holidays, to accommodate the demands of the hotel.

What you’ll bring

Unique personality and passion for the role and team.

Talent and commitment to service excellence and creativity.

Attention to detail.

Strong customer‑service ethic and excellent communication skills.

Proficient in English, the primary language used in our hotel.

Flexibility to work nonstop hours typical of a luxury hotel environment.

Hotel
The Beverly Hills Hotel

Division & Department
Sales & Marketing – Sales

Job Title
Sales Coordinator

Contract Type
Permanent

Status
Full time

Job Location
USA – 9641 Sunset Blvd 90210, Beverly Hills

Equal Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA Statement
The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act.

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