Inside Sales Team Manager

Inside Sales Team Manager – Job Description
700Credit is the industry leader in providing cutting‑edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative.

Summary
700Credit is looking for an Inside Sales Team Manager to join the team at our headquarters in Southfield, MI. The Inside Sales Team Manager will lead and inspire our growing inside sales team, driving performance and building a high‑accountability culture. This role plays a key part in ensuring our Account Representative team consistently meets and exceeds revenue goals, while overseeing the entire sales administration process and monitoring key sales metrics.

Responsibilities

Sales Organization Leadership & Execution: Lead the day‑to‑day performance and execution of the Inside Sales organization ensuring alignment to business priorities and consistent achievement of revenue goals

Lead Management & Cross‑Functional Partnership: Manage and delegate inbound sales leads to appropriate teams while partnering cross‑functionally to remove barriers and ensure seamless execution

Forecasting & Financial Management: Prepare and execute weekly, monthly, quarterly, and annual sales forecasts while managing overall team financials including revenue goals, actuals, and profitability

Sales Metrics & Strategy: Translate sales metrics into actionable strategies that drive performance improvements and accountability across the team

Customer & Prospect Feedback: Gather and leverage customer and prospect feedback to generate ideas about new features, products, or process improvements that support business growth

Process, Compliance & Documentation: Maintain strong process discipline, documentation, and adherence to sales, finance, and legal policies and procedures

Market & Product Knowledge: Maintain deep knowledge of 700Credit's product offerings, market conditions, partner ecosystem, and competitive landscape

Commission Administration: Oversee and administer commission structures and bonus plans, ensuring accuracy and timely coordination with finance on payouts

Hiring & Onboarding: Interview and evaluate candidates to make informed hiring decisions and lead the onboarding and training of new Inside Sales Representatives to ensure a strong foundation and fast ramp‑up

Performance Coaching & Development: Coach and develop team members to elevate individual and team performance through structured 1:1s, bi‑weekly meetings, and outcome‑focused feedback

Required Skills & Experience

Bachelor's degree in Business Administration, Sales, Marketing, Communications or an equivalent combination of education and work experience

5+ years of experience working with automotive retail teams, OEMs, dealer groups, or vendor‑side organizations, strongly preferred

Proven leadership experience managing Inside Sales teams with a focus on performance, accountability, and consistent execution

Proficient in Microsoft Office (Word, Excel, PowerPoint) and Salesforce, power‑user experience preferred

In‑depth understanding of the sales administration process and strong ability to coach and scale sales teams

Excellent written, verbal, and listening communication skills when engaging with team members, customers, and cross‑functional partners

Proactively problem‑solves and multitasks effectively while maintaining composure and attention to detail

Follow‑through mindset with commitment to closing the loop on every initiative

Strong judgment, high ethical standards, and professional demeanor in all interactions

Ability to work independently and as a collaborative team member with a positive “can do” attitude

Manages time effectively, prioritizes competing demands, and thrives in a fast‑paced, deadline‑driven environment

Adapt quickly to changing priorities and approaches challenges with a positive, customer‑first attitude

Requires minimal travel, approximately 5–10% annually, primarily limited to industry trade shows and conferences as needed

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