Creative Services Professional IV

Job Title: Designer & Video Editor, Social Media and Customer Marketing -

Job Description

Overview

- Support the Social Media and Customer Marketing teams with fast, high-quality, short-form, social-first video

- Focus exclusively on short-form video editing and production; no long-form video ownership

- Deliver polished, on-brand video assets with quick turnaround for campaigns, events, leadership content, and always-on social moments

Key Responsibilities

-Craft scroll-stopping visual and motion content that builds brand love, and sparks conversation and connection on social

-Create compelling visual content across our organic social channels, including static posts, carousels, and stories

-Bring a creator's mindset: experiment with new formats, trends, and visual approaches and know when to move quickly on something that's peaking.

-Edit and produce short-form video content for social and customer marketing

-Refine static, video, and motion graphics to optimize impact and shareability across online platforms

-Create video cutdowns from existing footage from events, customer interviews, demos, leadership content, and product walkthroughs

-Add captions, titles, motion graphics, and light animation to improve clarity and engagement

-Optimize videos for platform-native formats and aspect ratios, including 1:1, 9:16, and 16:9

-Develop and maintain reusable short-form video templates to improve speed and consistency

-Turn briefs, timestamps, and rough cuts into social-ready video assets

-Support rapid-turn requests, including same-day or next-day needs

-Manage multiple projects while meeting tight deadlines

-Partner closely with Social Media, Customer Marketing, and Creative and Brand teams to ensure brand alignment

-Above all, be committed to Slack's mission of making people's working lives more simple, pleasant, and productive.

Qualifications

- 4 to 8 years of experience in video editing and motion design

- Strong portfolio of short-form, social-first video work

- Proficiency in Adobe Premiere Pro, After Effects, Canva, Figma,or similar tools

- Deep understanding of short-form video best practices, including hooks, pacing, captions, and platform-native storytelling

-Strong command of AI driven creative tools with an AI first approach

- Ability to work independently with minimal direction and incorporate feedback quickly

- Strong collaboration skills with cross-functional partners and agencies

- Experience working within established brand systems

Nice to Have

- Experience supporting B2B, SaaS, or tech brands

-Experience with developing and executing conceptual ideas with or without a brief

- Familiarity with customer marketing and event-driven social content

- Experience building scalable short-form video templates

- Comfort working in fast-paced, Slack-based environments

Reporting and Collaboration

- Report directly to Creative Director for Advertising and Campaigns

- Dotted-line reporting into the Social Media Strategy team