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Assistant Program Manager

Center for Youth Services, Rochester, NY, USA

Pay: $26-$28/hr

Job type: Full Time


Overview
The Recreational Center Assistant Program Manager supports the oversight, coordination, and daily operations of multiple R-Center locations. They ensure high-quality implementation of restorative practices, prevention programming, and youth development services across sites. This position provides direct restorative practice support including circles, mediation, de-escalation, mentoring, and psycho-educational groups for youth and adults.

Schedule
Full time, 35 hours per week. Monday- Friday1:30pm-9pm when school is in session, Monday- Friday 10am- 5:30pm during school breaks.

Location
Recreational Centers

Responsibilities

Support administration, coordination, and daily operations across multiple R-Center sites

Provide direct supervision and support to Social Learning Specialists, interns, and volunteers

Facilitate restorative practice interventions, circles, mediations, and de-escalation support

Maintain and supervise the restorative/calming space for youth

Respond to building conflicts and behavioral escalations as needed

Co-facilitate restorative practice trainings for staff, youth, families, and community partners

Assist with data collection, documentation, and tracking of restorative interventions

Maintain accurate records in accordance with funder and agency requirements

Assist in preparation of monthly QA and program reports

Support scheduling and oversight of activity coordinators, interns, and youth volunteers

Help develop lesson plans, resource files, and training materials

Support program evaluation and outcome tracking

Engage parents in restorative practices through dialogue circles and trainings

Build and maintain positive relationships with R-Center Community Center Managers and stakeholders

Support hiring, onboarding, and training of new staff

Participate in supervision, meetings, and professional development trainings

Work directly with youth to develop additional programs/services based on identified needs

Create a welcoming, safe, fun, and restorative environment for youth

Serve as back-up for direct service staff as needed

Required Qualifications

Bachelors Degree in education, social work, or counseling OR 2-3 years of restorative justice and youth development OR Equivalent combination of experience and education

Experience facilitating restorative circles and interventions with youth and adults

A valid Driver's license

Skills

Strong documentation and data management skills

Strong communication and leadership skills

Basic knowledge of Microsoft Word, Outlook, Excel

Pay Rate
$26- $28 per hour

The Center for Youth Provides Equal Employment Opportunities

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