Experience Developer

JOB TITLE: Experience Developer

LOCATION: Remote Candidates (Pacific Hours)

PAY RANGE: $34 - $44/hr.

DURATION: 5+ Months

TOP 3 SKILLS:

2+ years of experience in JSON scripting, product support, QA, or similar roles within digital platforms, with hands-on exposure to production environments

Strong experience with Splunk (dashboards, alerts, and query development) and incident management including triage, root cause analysis, and SLA-driven support

Practical experience with personalization and experimentation tools such as Adobe Target, AJO, or Optimizely, including A/B testing and audience segmentation validation

Company:

Our client is a global leader in creative software, offering innovative tools for digital media creation, design, and marketing.

Duties:

The Experience Developer owns the full lifecycle of personalized digital experiences across surfaces, from requirements gathering and backlog management through content authoring, campaign execution, quality validation, and production monitoring. This role combines agile delivery with hands-on operational rigor, partnering closely with Product, Engineering, and Operations teams to reliably deliver and continuously improve digital experiences for millions of global customers.

Key Responsibilities:

Monitor live campaigns via Splunk; build and maintain dashboards and alerts for rapid issue detection and triage

Serve as an escalation point for production incidents, owning triage, root cause analysis, and resolution coordination with engineering teams

Collaborate with internal and client teams to resolve complex incidents, document findings, and deliver preventive recommendations

Participate in on-call rotations within defined SLA windows

Maintain runbooks, incident playbooks, test cases, and operational documentation

Contribute to automation initiatives to improve testing efficiency and reduce toil

Author components and experiences in a headless CMS across multiple surfaces and customer journeys

Build campaigns to deliver personalized content experiences to a global customer base

Validate personalization logic, audience segmentation, and campaign targeting for accuracy and consistency

Support and optimize A/B testing and experimentation frameworks, ensuring test integrity and data accuracy

Functional:

2+ years in JSON scripting, Product Support, QA, or a similar role within digital platforms

Experience with campaign orchestration or experimentation tools (Adobe Target, AJO, Optimizely)

Understanding of personalization, audience segmentation, and A/B testing

Incident management, SLA adherence, and on-call support experience

Technical:

Splunk proficiency: dashboards, SQL queries, alert configuration

JSON and REST API validation; Postbuster or Postman

Familiarity with web technologies (HTML, JavaScript)

Preferred Qualifications:

Adobe Experience Cloud (AEM, AJO, Adobe Target, Analytics)

Headless CMS architectures and content delivery frameworks

SQL and analytics debugging

Test automation frameworks or scripting

Education:

Bachelor s degree in a relevant field or equivalent practical experience.

BENEFITS SUMMARY:

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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