Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry.
Role Overview by Level
- Manager level: Owns core PR and communications initiatives and executes programs aligned with firmwide strategy, with accountability for results and day‑to‑day delivery.
- Director level: Provides broader strategic leadership and oversight, including governance, long‑range planning and executive advisory responsibilities.
Your Role
- Develop and execute integrated PR and communications plans aligned with firmwide strategy, brand positioning and business objectives.
- Oversee external communications, including media relations, press strategy, social media, email marketing, awards and speaking opportunities.
- Lead PR campaigns and initiatives tied to strategic priorities; track editorial calendars and identify proactive visibility opportunities.
- Serve as a key member of the crisis communications team, drafting response materials and following escalation and approval protocols to ensure timely, effective messaging.
- Establish KPIs, benchmark performance and report outcomes; translate insights into recommendations and continuous optimization.
- Manage agencies and external partners (PR firms, writers, photographers, freelancers), including scopes, budgets, timelines and success criteria.
- Collaborate closely with Visual Brand, Marketing Leadership and cross‑functional partners on website strategy, SEO alignment, planning and budgeting.
- Support firmwide storytelling through press materials, thought leadership content, awards submissions and digital channels.
- Prepare spokespeople for interviews and media engagement; support leadership with messaging, talking points, Q&A and presentations.
- Contribute hands‑on execution when needed to ensure quality, consistency and deadlines are met.
Additional Responsibilities (Director Level)
- Lead annual communications planning, KPI frameworks, playbooks, budgeting and team development.
- Set governance for messaging, approvals and escalation; steward reputation management across regions and markets.
- Serve as a strategic advisor to executive leadership on high‑visibility, complex, or sensitive initiatives.
- Represent PR & Communications in leadership forums and cross‑firm planning efforts.
- Optimize the operating model (processes, tools and partner ecosystem) to enable scale, consistency and measurable impact.
- Lead, mentor and develop PR & Communications team members, fostering growth, accountability and performance.
Qualifications
- Bachelor’s or Master’s degree in Communications, Public Relations, Journalism, Marketing or a related field (or equivalent experience).
- Demonstrated experience leading firmwide public relations and communications programs.
- Strong media relations background with a track record of securing high‑impact coverage.
- Experience partnering with senior leaders and multidisciplinary teams.
- Proven ability to manage high visibility communications initiatives and work effectively with agencies and vendors.
- Exceptional writing and editing skills, with the ability to translate technical concepts into clear, engaging narratives.
- Strong project management skills, including prioritization across competing deadlines.
- Proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams, OneNote).
- Experience in Architecture/Engineering, Construction, Real Estate or professional services strongly preferred.
Experience by Level (Guidelines)
- Manager: 5–7 years in PR/comms (AEC or professional services strongly preferred)
- Senior Manager: 7–10+ years with program leadership and executive support
- Director: 10–15+ years with strategic leadership, issues/crisis experience and team management
Skills
- Strong leadership, collaboration and mentorship capabilities (as appropriate by level)
- Excellent communication, judgment and stakeholder‑management skills
- Issues management and crisis readiness (scope varies by level)
- High attention to detail, discretion and accountability
- Positive, proactive and highly collaborative working style
- Ability to thrive in a fast‑paced, dynamic environment
- Operational rigor across workflows, approvals, calendars and reporting.
Compensation
$100,000 - $130,000 a year. The compensation range is $100k-$130k, plus benefits. The final agreed upon compensation is based on individual education, qualifications, experience, licensing, project specialty/complexity and work location. We may exceed the posted compensation range for candidates who surpass the posted requirements. At Ware Malcomb, certain roles are bonus eligible. This is a full-time, long-term position.
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