POSITION SUMMARY
The Head of Education, Programming and Innovation is responsible for leading the strategy, development, and execution of the organization’s full education portfolio and programmatic initiatives . This role is accountable for transforming educational offerings into a dynamic, year-round learning ecosystem that drives member engagement, professional development, and organizational growth.
This leader will oversee all educational programming, including digital, virtual, and in-person offerings, while integrating technology, incentives, and innovative content strategies to deliver high-impact learning experiences and measurable outcomes. The role requires direct oversight of ACCME-accredited activities, ensuring full compliance with accreditation standards , regulatory requirements, and continuing medical education best practices. A core responsibility of this role is to ensure programming is intentionally designed to serve and engage the organization’s diverse membership categories. Approximately 15%–20% of travel is required.
Key Responsibilities
Strategic Leadership & Vision
- Develop and lead a comprehensive education and programming strategy aligned with organizational priorities and long-term growth.
- Build a segmented education strategy that delivers tailored value across Full Members, International Members, AlliedPro, and Residents/Fellows.
- Transition the organization from episodic programming to a continuous, lifecycle-based learning model.
- Incorporate incentive-based engagement strategies (e.g., gamification, badges, milestones, recognition programs) to increase participation and retention.
- Identify emerging trends, technologies, and innovations to keep programming relevant, differentiated, and future-focused.
- Serve as a key strategic partner to executive leadership and contribute to enterprise-wide initiatives.
Revenue & Growth Strategy
- Position education and programming as key strategic growth and revenue drivers.
- Develop monetization strategies across formats, premium courses, upsell, digital subscriptions, certification, and credentialing programs
- Identify opportunities to expand reach and participation through new program formats and channels.
- Collaborate with internal teams and partners to align programming with broader business objectives.
Education & Programming Portfolio
- Oversee the full portfolio of programs delivered across multiple channels, including In-person programs (annual meeting, specialty courses, labs, workshops), virtual, on-demand, and digital learning content, etc.
- Develop distinct program tracks and experiences tailored to each segment
- Ensure a cohesive and integrated experience across all education channels.
- Ensure all programs meet ACCME accreditation standards and compliance requirements
Program Design, Incentives & Content Innovation
- Lead the development of high-impact, learner-centric programming that reflects the needs of each membership segment.
- Design and implement incentive-based learning models, such as achievement badges and recognition, pathways to certifications or advanced credentials
- Drive a content lifecycle strategy, ensuring content is reusable, scalable, and accessible across formats.
Digital Learning & Platform Integration
- Oversee the development and expansion of the organization’s digital education ecosystem by establishing a Learning Management System (LMS), content libraries, mobile applications, and engagement tools.
- Integrate education with CRM and member systems to enable personalized learning journeys based on member type, career stage, and behavior.
- Utilize data, automation, and AI-driven tools to enhance content recommendations, user engagement, completion, and retention rates
Team Leadership & Operations
- Build and manage a diverse network of faculty, contributors, and subject matter experts.
- Develop structured faculty engagement, evaluation, and development programs.
- Lead and develop a high-performing team responsible for program development, execution, and support.
- Establish scalable operational processes and frameworks to support growth and efficiency.
- Ensure compliance with accreditation and regulatory requirements where applicable.
Qualifications & Experience
- 12+ years of progressive leadership experience in education, programming, or related fields.
- Proven experience developing multi-channel education programs (digital, virtual, and in-person).
- Experience with LMS platforms, digital learning ecosystems, or content delivery platforms strongly preferred.
- Direct experience with ACCME accreditation and compliance (required)
- Demonstrated success in implementing engagement or incentive-based learning strategies is a plus.
- Experience developing or supporting certification or credentialing programs preferred.Strong leadership, strategic thinking, and cross-functional collaboration skills.
- Experience in a professional association, medical society, or similar environment preferred.
Success in This Role Looks Like
- A fully integrated multi-channel education ecosystem (digital, virtual, and in-person)
- Increased engagement driven by incentives, personalization, and learning pathways
- Successful launch and growth of certification and credentialing programs
- Measurable increases in participation, retention, and program impact across all member segments
- A scalable, modern education platform that positions the organization as a leader in professional development
- Full compliance with ACCME standards and regulatory requirements