Sr. Tech Writer

Technical Documentation Manager

An employer's Docs team manages technical documentation that supports the company's products across a global, distributed organization. The team partners closely with Engineering, Product, UX, Quality Assurance, and Customer Success to ensure documentation aligns with business priorities and product direction. This role is responsible for managing technical documentation projects end-to-end, collaborating with cross-functional stakeholders, and ensuring documentation is accurate, usable, and release-ready. The team values collaboration, learning, and modern documentation practices, including docs-as-code, and supports team members across time zones from the Western US to India.
Responsibilities
Manage technical documentation projects from design to release readiness, including identifying, scoping, prioritizing deliverables, and defining release timelines
Leverage cross-functional relationships with stakeholders to understand business needs, define problems, and align documentation with business objectives and priorities
Collaborate with the Product team to gather requirements and provide input on user interface design, user experience, and documentation integration
Partner with Engineering, Product, UX Design, Quality Assurance, Customer Success, and related teams to create content supporting F5 products
Organize and facilitate the content review process; review and edit technical documentation for accuracy, completeness, and adherence to style guidelines
Serve as a subject matter expert in technical writing principles, methodologies, and tools, advising on best practices and standards
Use git to manage source code and participate in peer code reviews
Participate in team efforts such as style guide development, content strategy, and content audits
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.